A leading bank in UAE wanted to improvise its customer-facing processes, send secure interactive messages, automate workflows, and more.
Some of their operational challenges:
Solution at work:
The CCM solution provided an interactive statement that consolidated several statements into one statement. It had the features of a web portal and could be delivered through an email with password protection.
Overall,the solution helped the bank to fiercely fulfill digital customer expectations by digitalizing customer-facing processes in the shortest possible time.