Digital customer engagement

UniServe™ NXT - Rapid Enterprise Application Production Platform powered by AI

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Thank you for timely delivery of new Home based activation even during challenging COVID times.

Reliance Jio

In just 3 days, the team delivered critical on-boarding feature and AADHAR tokenization feature on priority.

Reliance Payment Bank

Thank you for the policy pack delivery through deep link, much needed as the prints have stopped.

CanaraHSBC Life

In these unprecedented times, you have shown great commitment in ensuring delivery is met.


Appreciate your response to different stakeholders for speedy closure & on-time delivery for all the touch-points.

Bharti AXA Life Insurance Co. Ltd

During a crisis like COVID-19, the team is doing good job from taking control of I-Statement operations to service tickets resolution and timely stakeholders email communications.


Your team is agile and work with great attitude. They have been instrumental in migration of the existing templates to the new environment.

Bharti AXA

Would like to place my appreciation for the deliverables of Project Sampark.


Even during the lockdown, Intense team was available to support and manage the processing of all communications on time.


In times of global pandemic, issues were resolved by L3,on time and to the satisfaction of the customer.

Gkyc Africa

We are now live and managed to stop processing from old E-Statement system on time.

Yes Bank Ltd

Latest Happenings

Case study

Find out how our next-gen onboarding solution created a superior customer journey for the world's fastest growing TSP.

Recognized in the Aspire Leaderboard, 2020

We have been positioned as a ‘Leader’ in the 2020 Aspire Leaderboard Business Automation grid.

Gartner Market Guide for CCM

We have been recognized as Representative Vendors in the Gartner Market Guide for Customer Communications Management.

Develop business agility with the UniServe™ NXT platform













Customer Stories

Analysts love our platform

Discover what industry-leading analysts are excited about. Read through a selection of analyst reports.

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Omni-channel Experience for the Banking-customer

Orchestrating Omni-channel experience for the banking customer

December 15, 2020

The digital landscape today is very different from what it was even a few months ago. With the swiftness in adapting to the digital, the surge in online transactions, the explosion of social media channels, and the use of big data, the digital .....

Enterprises CCM solution

Customer Experience, the key battleground for differentiation

November 20, 2020

Historically, banks worked in a completely physical world, so you had a number of branches, customer care departments, loan departments across banks in different locations. The premise always being building a good customer base, .....


Feature Interview: André Clarkson, VP Sales, Europe, in conversation with Aspire Leaderboard

Dec 20, 2020
Sastri mirrow review

In this month’s professional spotlight, Aspire Leaderboard features André Clarkson, VP Sales, Europe, Intense Technologies to find out where he thinks the CCM market is headed.

Feature Interview: André Clarkson, VP Sales, Europe in conversation with Aspire Leaderboard

May 13, 2020
Sastri mirrow review

Intense Technologies is amongst the Business Automation ‘Leaders’ in the 2020 Aspire Leaderboard, - a digital first CCM vendor positioning portal developed and marketed by Aspire.


Transform your customer experience and equip business agility