Digital customer engagement

 

 

 

Globally Ranked No.2

Overall customer rating (4.2/5) among vendors featured in the 2021 Gartner Peer Insights


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Recognized in Gartner

Market Guide for Customer Communication Management 2021


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Business solutions built on UniServe™ NXT platform

Reduce customer support costs and enhance customer experience


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UniServe™ NXT Digital Customer Communications Management

Connect with your customers in ways they want.


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UniServe™ NXT Digital Customer Onboarding Solution

Bring in new customers with our Digital Onboarding Solution and accelerate Digital Transformation!


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Latest Happenings

Positioned as a ‘Leader’ in Aspire Leaderboard™ 2022

We have been positioned as a ‘Leader’ in 2022 Aspire Leaderboard amongst AnyPrem Customer Communications Management (CCM) Software Leaders

Recognized in the 2022 SPARK Matrix for CCM

We have been recognized in the SPARK Matrix for CCM by Quadrant Knowledge Solutions.

Gartner Peer Reviews

Our delighted customers have given us highly exceptional ratings for our award-winning platform, UniServe TM NXT.

Our Customers Are Seeing Big Results

Thank you for timely delivery of new Home based activation even during challenging COVID times.

Reliance Jio

In just 3 days, the team delivered critical on-boarding feature and AADHAR tokenization feature on priority.

Reliance Payment Bank

Thank you for the policy pack delivery through deep link, much needed as the prints have stopped.

CanaraHSBC Life

In these unprecedented times, you have shown great commitment in ensuring delivery is met.

Infosys

Appreciate your response to different stakeholders for speedy closure & on-time delivery for all the touch-points.

Bharti AXA Life Insurance Co. Ltd

During a crisis like COVID-19, the team is doing good job from taking control of I-Statement operations to service tickets resolution and timely stakeholders email communications.

Mashreq

Your team is agile and work with great attitude. They have been instrumental in migration of the existing templates to the new environment.

Bharti AXA

Would like to place my appreciation for the deliverables of Project Sampark.

ICICI PruLife

Even during the lockdown, Intense team was available to support and manage the processing of all communications on time.

HDFC Life

In times of global pandemic, issues were resolved by L3,on time and to the satisfaction of the customer.

Gkyc Africa

We are now live and managed to stop processing from old E-Statement system on time.

Yes Bank Ltd

Develop business agility with the UniServe™ NXT platform

COMMUNICATIONS & MEDIA

COMMUNICATIONS & MEDIA

FINANCIAL SERVICES

FINANCIAL SERVICES

INSURANCE

INSURANCE

GOVERNMENT

GOVERNMENT

MANUFACTURING

MANUFACTURING

ENERGY & UTILITIES

ENERGY & UTILITIES

Customer Stories

Analysts love UniServe™ NXT platform

Discover what industry-leading analysts are excited about. Read through a selection of analyst reports.

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Blog

Leading the way with AI

SEPTEMBER 29, 2022

The use of AI for innovation is not new, but with advancements in its forms, combined with new access to data, there has been a step-change in the opportunities offered by this technology. .....

Resilience during 2 years of COVID pandemic

Resilience during 2 years of COVID pandemic

APRIL 27, 2022

There is hardly any soul or entity globally that hasn’t been impacted during the COVID pandemic. The past two years have taught us many things. .....

The customer centric video bill is here to stay

Cracking it big with Low code

October 23, 2021

Digital has become central to all our lives – and I mean everyone today is tech-savvy. Admittedly, it does take extensive expertise to build a Siri or an Alexa but the fact remains that every .....

News

Intense is now one of the AnyPrem CCM Software Leaders in the 2022 Aspire Leaderboard™.

August 02, 2022
Intense is now one of the AnyPrem CCM Software Leaders in the 2022 Aspire Leaderboard™.

Intense Technologies Recognized as a Leader in 2022 Aspire AnyPrem CCM Software Vendors LeaderBoard in Telecom, Insurance, Public Sector, and Utilities verticals

Intense celebrates 32 years in the industry!

July 24, 2022
Intense celebrates 32 years in the industry!

July 24th marks a celebratory milestone at Intense Technologies. A journey of 32 years in the industry has only gotten better with the support of stakeholders, customers, and employees.

Awards

Transform your customer experience and equip business agility