Digital customer engagement




Intense Technologies Achieves Leader Position in 2023 SPARK Matrix for CCM

Intense Technologies has received strong ratings across the parameters of technology excellence and customer impact

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Globally Ranked No.1

UniServe™ NXT Digital Suite Rated the Best in the Market by Customers in Gartner Peer Insights, 2022

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Recognized in Gartner

Market Guide for Customer Communication Management 2021

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Business solutions built on UniServe™ NXT platform

Reduce customer support costs and enhance customer experience

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UniServe™ NXT Digital Customer Communications Management

Connect with your customers in ways they want.

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UniServe™ NXT Digital Customer Onboarding Solution

Bring in new customers with our Digital Onboarding Solution and accelerate Digital Transformation!

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Latest Happenings

Positioned as a ‘Technology Leader’ by Quadrant SPARK Matrix

We have been recognized as a ‘Technology Leader’ in the SPARK Matrix for CCM by Quadrant Knowledge Solutions.

Positioned as a ‘Leader’ in Aspire Leaderboard™ 2022

We have been positioned as a ‘Leader’ in 2022 Aspire Leaderboard amongst AnyPrem Customer Communications Management (CCM) Software Leaders

Recognized in the 2022 SPARK Matrix for CCM

We have been recognized in the SPARK Matrix for CCM by Quadrant Knowledge Solutions.

Our Customers Are Seeing Big Results

Thank you for timely delivery of new Home based activation even during challenging COVID times.

Reliance Jio

In just 3 days, the team delivered critical on-boarding feature and AADHAR tokenization feature on priority.

Reliance Payment Bank

Thank you for the policy pack delivery through deep link, much needed as the prints have stopped.

CanaraHSBC Life

In these unprecedented times, you have shown great commitment in ensuring delivery is met.


Appreciate your response to different stakeholders for speedy closure & on-time delivery for all the touch-points.

Bharti AXA Life Insurance Co. Ltd

During a crisis like COVID-19, the team is doing good job from taking control of I-Statement operations to service tickets resolution and timely stakeholders email communications.


Your team is agile and work with great attitude. They have been instrumental in migration of the existing templates to the new environment.

Bharti AXA

Would like to place my appreciation for the deliverables of Project Sampark.


Even during the lockdown, Intense team was available to support and manage the processing of all communications on time.


In times of global pandemic, issues were resolved by L3,on time and to the satisfaction of the customer.

Gkyc Africa

We are now live and managed to stop processing from old E-Statement system on time.

Yes Bank Ltd

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Customer Stories

Analysts love UniServe™ NXT platform

Discover what industry-leading analysts are excited about. Read through a selection of analyst reports.

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Insurtech Insights London – A quick wrap-up by Avinash Kulkarni

APRIL 20, 2023

The Insurance domain is led by UK/European names like Lloyds, Aviva, Swiss RE that brought risk protection concepts to the world. [...]

Leading the way with AI

SEPTEMBER 29, 2022

The use of AI for innovation is not new, but with advancements in its forms, combined with new access to data, there has been a step-change in the opportunities offered by this technology. [...]

Resilience during 2 years of COVID pandemic

Resilience during 2 years of COVID pandemic

APRIL 27, 2022

There is hardly any soul or entity globally that hasn’t been impacted during the COVID pandemic. The past two years have taught us many things. [...]


Intense Technologies Achieves Leader Position in 2023 SPARK Matrix for CCM

April 22, 2023

Intense Technologies, with its comprehensive technology capabilities and customer experience management offerings, has received strong ratings across the parameters of technology excellence and customer impact. [...]

Intense Technologies attends the Insurtech Insights 2023 in London

March 06, 2023

Intense Technologies participated in the Insurtech Insights 2023, Europe’s largest congregation of insurance leaders and insurtechs, on 1st & 2nd March. Attending Insurtech Insights marked an excellent way to stay up to date on the latest developments and [...]

Meet Intense Technologies at Insurtech Insights Europe 2023

February 16, 2023

The insurance industry, no stranger to gauging risk, is facing its most profound disruptions in decades. Artificial intelligence, machine learning, Internet of Things, blockchain, data analytics and other emerging technologies are rising to prominence. [...]


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