Digital customer engagement




Globally Ranked No.2

Overall customer rating (4.2/5) among vendors featured in the 2021 Gartner Peer Insights

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Recognized in Gartner

Market Guide for Customer Communication Management 2021

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Business solutions built on UniServe™ NXT platform

Reduce customer support costs and enhance customer experience

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UniServe™ NXT Digital Customer Communications Management

Connect with your customers in ways they want.

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UniServe™ NXT Digital Customer Onboarding Solution

Bring in new customers with our Digital Onboarding Solution and accelerate Digital Transformation!

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Latest Happenings

Positioned as a ‘Leader’ in Aspire Leaderboard™ 2022

We have been positioned as a ‘Leader’ in 2022 Aspire Leaderboard amongst AnyPrem Customer Communications Management (CCM) Software Leaders

Recognized in the 2022 SPARK Matrix for CCM

We have been recognized in the SPARK Matrix for CCM by Quadrant Knowledge Solutions.

Gartner Peer Reviews

Our delighted customers have given us highly exceptional ratings for our award-winning platform, UniServe TM NXT.

Our Customers Are Seeing Big Results

Thank you for timely delivery of new Home based activation even during challenging COVID times.

Reliance Jio

In just 3 days, the team delivered critical on-boarding feature and AADHAR tokenization feature on priority.

Reliance Payment Bank

Thank you for the policy pack delivery through deep link, much needed as the prints have stopped.

CanaraHSBC Life

In these unprecedented times, you have shown great commitment in ensuring delivery is met.


Appreciate your response to different stakeholders for speedy closure & on-time delivery for all the touch-points.

Bharti AXA Life Insurance Co. Ltd

During a crisis like COVID-19, the team is doing good job from taking control of I-Statement operations to service tickets resolution and timely stakeholders email communications.


Your team is agile and work with great attitude. They have been instrumental in migration of the existing templates to the new environment.

Bharti AXA

Would like to place my appreciation for the deliverables of Project Sampark.


Even during the lockdown, Intense team was available to support and manage the processing of all communications on time.


In times of global pandemic, issues were resolved by L3,on time and to the satisfaction of the customer.

Gkyc Africa

We are now live and managed to stop processing from old E-Statement system on time.

Yes Bank Ltd

Develop business agility with the UniServe™ NXT platform













Customer Stories

Analysts love UniServe™ NXT platform

Discover what industry-leading analysts are excited about. Read through a selection of analyst reports.

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Leading the way with AI

SEPTEMBER 29, 2022

The use of AI for innovation is not new, but with advancements in its forms, combined with new access to data, there has been a step-change in the opportunities offered by this technology. .....

Resilience during 2 years of COVID pandemic

Resilience during 2 years of COVID pandemic

APRIL 27, 2022

There is hardly any soul or entity globally that hasn’t been impacted during the COVID pandemic. The past two years have taught us many things. .....

The customer centric video bill is here to stay

Cracking it big with Low code

October 23, 2021

Digital has become central to all our lives – and I mean everyone today is tech-savvy. Admittedly, it does take extensive expertise to build a Siri or an Alexa but the fact remains that every .....


Intense Technologies Ltd. appoints Avinash Kulkarni as Head of Cloud & CCM Automation Unit

November 7th, 2022

Avinash Kulkarni joins Intense Technologies Limited as Head of Cloud & CCM Automation Unit to drive opportunities and accelerate Intense’s growing global footprint.

The Annual Company Meet of Intense Technologies was held on 14th October 2022

October 14th, 2022

Intense Technologies Limited, a leading enterprise software products company, celebrated its annual company meet on 14th October 2022 at Alankrita Resorts, Hyderabad.

Anisha Shastri, Director, Intense Technologies amongst the ‘10 Prominent Women in Spotlight-2022’

October 6, 2022

Intense Technologies Limited, a leading enterprise software products company, is pleased to announce Anisha Shastri, Director, Intense Technologies, amongst the ‘10 Prominent Women in Spotlight 2022’ by Women Entrepreneur India magazine.


Transform your customer experience and equip business agility