Digital customer engagement

Covid-19, a Call for Digital Transformation

Accelerate your business by implementing digital first agenda with UniServe™ NXT

Learn more

Thank you for timely delivery of new Home based activation even during challenging COVID times.

Reliance Jio

In just 3 days, the team delivered critical on-boarding feature and AADHAR tokenization feature on priority.

Reliance Payment Bank

Thank you for the policy pack delivery through deep link, much needed as the prints have stopped.

CanaraHSBC Life

In these unprecedented times, you have shown great commitment in ensuring delivery is met.


Appreciate your response to different stakeholders for speedy closure & on-time delivery for all the touch-points.

Bharti AXA Life Insurance Co. Ltd

During a crisis like COVID-19, the team is doing good job from taking control of I-Statement operations to service tickets resolution and timely stakeholders email communications.


Your team is agile and work with great attitude. They have been instrumental in migration of the existing templates to the new environment.

Bharti AXA

Would like to place my appreciation for the deliverables of Project Sampark.


Even during the lockdown, Intense team was available to support and manage the processing of all communications on time.


In times of global pandemic, issues were resolved by L3,on time and to the satisfaction of the customer.

Gkyc Africa

We are now live and managed to stop processing from old E-Statement system on time.

Yes Bank Ltd

Latest Happenings

Case study

Find out how our solutions power onboarding and customer engagement software for the world's fastest growing telecom service provider.

Recognized in Gartner’s Market Guide

We've been recognized as Representative Vendor in Gartner Market Guide for Customer Communications Management.

Published in Aspire Leaderboard

We have been published amongst Business Automation leaders in Aspire Leaderboard.

Develop business agility with the UniServe™ NXT platform













Customer Stories

Analysts love our platform

Discover what industry-leading analysts are excited about. Read through a selection of analyst reports.

Find out more


Enterprises CCM solution

Customer Experience, the key battleground for differentiation

November 20, 2020

Historically, banks worked in a completely physical world, so you had a number of branches, customer care departments, loan departments across banks in different locations. The premise always being building a good customer base, .....

Low-code Annual Report

IT, Business and the power of collaboration

September 11, 2020

Today, building applications is not limited to IT professionals alone. The shift is a happy one, from queuing up tasks for IT to doing it yourself thus improving intra-organizational collaboration. Indeed, the lines between technology and business are blurring. .....


Intense Technologies continues to be amongst Business Automation ‘leaders’ in Aspire Leaderboard

May 13, 2020
Sastri mirrow review

Intense Technologies is amongst the Business Automation ‘Leaders’ in the 2020 Aspire Leaderboard, - a digital first CCM vendor positioning portal developed and marketed by Aspire.

Intense Technologies recognized by Gartner as Representative Vendor in Gartner Market Guide for Customer Communications Management

December 18, 2019
CIO Review

Intense Technologies has been named in Gartner Market Guide as one of Representative Vendors of the Customer Communications Management market due to its comprehensive customer experience platform


Transform your customer experience and equip business agility