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Customer Identity Management

Eliminate data redundancy and create a single identity for each customer

A Comprehensive Data De-duplication Solution to
Create A Single Identity of Customers

We have de-duplicated over 400 million records across large engagements using Indian phonetics, and dictionaries, and continue to process online de-duplication requests of 1 million per day.

Our 1Vu Platform manages customer identities across multiple lines of business, eliminating the need for engineering resources to dedicate manpower to the task. We design our scalable products to handle growing volumes.

Powerful De-dupe Engine

High speed of de-duplication that supports both online and offline de-duplication of customer/citizen records.

Connected Customer Experiences

We streamline data from multiple applications and devices to help improve customer experience.

Revenue Improving Efficiency

Having a single view of your customer and home ID lets you connect related people across lines of business to generate customer loyalty.

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UniServe 1Vu

UniServe 1Vu's AI/ML with advanced data matching capability identifies records from different sources in complex forms, e.g., Jumbled Address, Phonetic and NLP for name mishmash, to map to the same unique entity while eliminating data entry errors.

UniServe 1Vu's algorithms have the capability to process complex record matching logic and to detect hard to find matches, by performing multi cluster/dimension de-duplication.

Eliminate duplicate data for enhanced business performance

Efficiently search duplicate entries in records or databases, and data standardization ensures accurate data by removing extra spaces and special characters.

Customer Identity Management

Customer identity establishment for ensuring customer loyalty and retention​ and match customer demand to services offered​

Profitability

Cross-organizational coordination for up-selling and cross-selling targeted promotional offers​ and reduced operating costs via efficient data management​

Effective fraud and risk management

Validate customer credentials with blacklist, PEP (Politically Exposed Persons) and CFT (Counterfeit Terrorist List), OFAC (Offices of Foreign Assets Control) etc., prior to onboarding​

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Monetize customer data by leveraging data

Use our comprehensive, configurable business process layers above legacy systems to create personalized relationships with each user. Send contextual third-party messages to promote additional value. Integrate all your digital properties, including web and mobile apps, to build a connected experience through the deployment of unified customer identity data.

Collaboration

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