Adaptive
Case workers can easily alter case flow according to business requirements.
Collaborative
Collaborative editing of case data allows acceleration of business processes shared by teams.
Configurable
Business framework allows easy management of the most complex processes and their end-to-end optimization. No coding required!
Configurable case management platform builds enterprise applications
Configure processes and business rules using detailed models. Enjoy high productivity and rapid application development out of the box.
READ PLAY BOOKOur case management solution accelerates customer onboarding
Digitalize data capture, define workflows, and connect with national ID databases instantly. Integrate with internal systems for seamless customer onboarding through both physical and digital channels using our platform.
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Intelligent Document Management
Cross-enterprise process and document agility functionally is a must-have for businesses. With DMS enterprises can implement an intelligent, process driven document management system.
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Customer service delivery automation
UniServe™ NXT platform helps you become customer-centric. By providing a unified, responsive interface to all stakeholders, unique customer experiences can be tailored, deepening customer loyalty – and with it, increasing your Net Promoter Score!
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Ensure compliance using UniServe™ NXT
Built-in capabilities of UniServe™ NXT include business rules for ensuring data privacy, identity management, data modeling, and consent management. This ensures compliance with KYC, GDPR, and pre-bill auditing regulations.
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Deliver contextual customer experiences
UniServe™ NXT’s configurable API layer comes coupled with visual model interfaces. This allows for the creation and adaptation of event-driven workflows – Use our platform to generate reports, dashboards, and data structures that ensure an improved Net Promoter Score.
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