India’s third largest mobile operator implements Customer identity management solution to adhere to statutory requirement
This TSP with a network of over 100,000 2G and 3G cell sites, spread across over 55,000 towns in India had some major concerns as-
- Adherence to regulatory requirements of customer identity management
- Consistency in customer data across applications
- Reduction in redundancy of storing customer information
Solution at work:
- Our Customer identity management solution built on UniServeTMNXT platform is currently being used in the many lines of business of the TSP.
- The TSP was able to perform Online and Offline matching, thereby identifying all possible duplicate/multiple records of customers.
- Standardization includes correcting and removing unwanted data in tune with business requirements
- Clusters or groups of similar data based on the matching template are formed and once the clusters are formed, they are analysed.
This TSP with a network of over 100,000 2G and 3G cell sites, spread across over 55,000 towns in India had some major concerns as-
- Adherence to regulatory requirements of customer identity management
- Consistency in customer data across applications
- Reduction in redundancy of storing customer information
Solution at work:
- Our Customer identity management solution built on UniServeTMNXT platform is currently being used in the many lines of business of the TSP.
- The TSP was able to perform Online and Offline matching, thereby identifying all possible duplicate/multiple records of customers.
- Standardization includes correcting and removing unwanted data in tune with business requirements
- Clusters or groups of similar data based on the matching template are formed and once the clusters are formed, they are analysed.
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About Intense Technologies
Intense Technologies Limited is a global Enterprise Platform and Tech-enabled Services company, headquartered in India while making its mark across India, EMEA, and UK; with sales offices in Singapore, UAE, USA, and UK. We specialize in Banking, Financial Services, Insurance, Education, and Energy & Utilities, including leading the baton in e-governance projects in South Asia and play a crucial role in contributing to the success of marquee Enterprise clients.
