Transform Your Customer Communications
Into a Revenue-Driving Engine
Orchestrate 360-degree customer journeys with hyper-personalized campaigns and omni-channel touch-points,
minimize operational cost leakages and leverage a single source of truth for centralized governance
Boost Revenue Generation and Centralize Communications
UniServe NXT Customer 360O
Optimize customer journeys, ensure regulatory compliance, avoid penalties and fines, and drive cost savings by suppressing redundant communications.
Marketing Automation
Drive personalized marketing campaigns to effectively engage specific customer segments at the optimal time and increase wallet-share; maintain branding consistency, and track communications effectiveness and performance.
Automated
Transmission
Enhance customer engagement through a variety of channels including websites, mobile applications, social media platforms, SMS, IVR, Email, WhatsApp, Push-notifications, and other mediums, while maintaining a flexible and cost-effective approach.
Leverage Communication Governance Hub to Cut Costs and Improve CX
Why Choose Intense for Communication Governance
Drive Revenue Growth
Eliminate redundant communications, identify areas for cost savings, and drive effective cross-sell and up-sell opportunities to improve revenue margins.
Adopt Centralized Governance
Engage with your customers through their preferred communication channel at the right time and get strategic insights into the effectiveness of your communications to analyze and adapt at scale.
Leverage 30+ Years of Industry Expertise
With over three decades of experience in building communication strategies for Enterprises, we help businesses deliver holistic customer journeys with consistent brand messaging to build meaningful connections.
Ensure Security and Compliance
Adaptive governance frameworks to ensure data privacy and maintain regulatory standards to avoid revenue leakages, penalties, and fines.
Customize Customer Journeys Across Omni-Channel Communications
Orchestrate customer journey based on user-led actions. Stay connected with your customers through their preferred channels, whether it's chat, email, phone, or social media.
Craft Hyper-Personalized CX
Leverage hyper-personalized statement delivery via interactive or video statements to engage and inform with dynamic content and improve engagement.
AI-Powered Engagement and Analytics
Adopt Communication Platform as a Service (CPaaS) to get lightning-fast implementation with ready-made APIs to connect your existing technology stack. Enable seamless composition, management, delivery, and optimization of contextual messages across customer journeys through omnichannel engagements.
Get in touch with us today
About Intense Technologies
Intense Technologies Limited is a global Enterprise Platform and Tech-enabled Services company, headquartered in India while making its mark across India, EMEA, and UK; with sales offices in Singapore, UAE, USA, and UK. We specialize in Banking, Financial Services, Insurance, Education, and Energy & Utilities, including leading the baton in e-governance projects in South Asia and play a crucial role in contributing to the success of marquee Enterprise clients.
