Communication Media

Improve CX and optimize expense


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One of the second largest Swiss telecommunications provider based in Zurich with an extremely large customer base implements our Order Management Solution to automate processes and reduce order fall outs resulting in customer churn.

Their main objective was to ensure that their customers could manage their orders seamlessly from multiple devices and improve customer experience, all in line with their Digital Transformation strategy.

 

Transform your customer experience and equip business agility