Data Sheets

Digital customer engagement for greater experience & loyalty

Customer Communications Management solution built on UniServe™ NXT platform enables businesses to achieve customer centricity with minimal carbon footprint on the environment. Enterprises with large customer bases can intelligently manage their customer-facing revenue generating documents – bills, statements, premium receipts, invoices, etc. – without committing investments on every business process

360 degree view of customer interactions for enhanced customer experience

UniServe™ NXT is a comprehensive customer engagement and information management platform that digitalizes Omni-channel customer experience. With our unified platform you could maintain a single customer relationship across all services / products and get customer insights to maximize revenue from up-sell and cross-sell

The edge and advantage of B2B customer experience solution

UniServe™ NXT Platform offers comprehensive solutions that provide rich features, advantages, and benefits to enterprises to cater to the demanding needs of B2B customers. Service providers can configure the platform and leverage its functionalities to elevate customer experience, improve revenue realization cycles and reduce operations cost of support services

UniServe™ NXT platform provides powerful digital capabilities

Enterprise customers are going digital and are demanding greater control, transparency, customization and faster service delivery. UniServe™ NXT enables you to differentiate your services and save millions because of reduced customer service costs, faster revenue realization while meeting the demanding needs of enterprise customers and providing an enhanced user experience, 24x7

Pre-bill auditing automation for telecoms

Contain revenue leakage with UniServe™ NXT

Centralized alerts and notifications hub for enhanced customer engagement

Centralized notifications engine is a powerful, unified, two-way communication hub, designed to help organizations communicate more rapidly and effectively. This hub enables real-time alerts/notifications, to all your stakeholders, based on specific events and user preference

Digital Customer Onboarding for building competitive advantage

Digital Customer Onboarding for building competitive advantage With UniServe™ NXT platform you can kick-start your customer relationship by onboarding your customers at half the time

Modernize, unify, and improve visibility of Order Management with UniServe™ NXT

UniServe™ NXT helps service providers in modernizing existing infrastructure by forming an orchestration layer that connects multiple product catalogues and order management systems together, enabling service providers to create and launch customized bundle offerings through multiple channels, and gain competitive positions