Finance
Track and monitor payments in real time and enhance CX
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Unify Communications and Improve Revenue Generation
Minimize communication spends and suppress redundant communications with unified governance for better control and management.
Enhance Customer Experience (CX)
Optimize end-to-end customer journeys including onboarding, statement updates, loyalty management, claims approval/rejection, and more.
Adopt
Governance
Centralize communications on a unified platform for multiple LOBs and communication channels.
Ensure 100% Compliance
Avoid penalties and fines due to non-adherence to regulatory reports of communications.
Minimize Operational Expenditure (OpEx)
Eliminate the cost of sending redundant communications and reduce IT operation costs of change management.
UniServe™ NXT 360O Platform
Today, Enterprise customers demand greater control, transparency, customization, and faster service delivery. Leverage a unified platform to get a bird's eye view of your end-to-end communication performance and effectiveness.
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Recognized By Leading Analysts
Our CCM Platform has been recognized by leading analyst firms like Gartner, Omdia, and Quadrant.
Ranked #1 in Gartner Peer Insights, 2023
UniServe NXT Digital Suite has been rated as the Number one CCM solution by customers across the globe in Gartner Peer Insights. In Product Capabilities it has been rated 4.8/5, and in Service & Support again 4.8/5. For Integration & Deployment, the solution has been rated 4.7/5 and in Evaluation & Contracting too, the rating is 4.7/5.
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Recognized in Omdia Universe CCM Report 2024
Sue Clarke, Associate Senior Analyst, said, "Intense Technologies should appear on your shortlist if you are a large enterprise in telecommunications, banking, financial services, or insurance and require a CCM with a strong focus on regulatory compliance and governance."
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Recognized in the Quadrant SPARK Matrix™ for CCM, 2024
Intense Technologies has been recognized in 2024 Quadrant SPARK Matrix™ for Customer Communication Management.
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Interactive and Personalized Communications for Seamless Customer Journeys
Learn how our UniServe™ NXT Communication Governance Management Platform empowers organizations to efficiently engage with customers, enhance communication efficiency, comply with stringent regulations, and reduce spending.
Deliver Exceptional
Customer Experiences
Redefine customer experiences, adopt communication governance, improve operational efficiency, enhance Net Promoted Score (NPS), and reduce costs.
