DTH service provider optimized their business process using Document Management System built on UniServe™
The DTH service provider implemented the Document Management System (DMS) solution for their Legal and Regulatory System to manage the entire lifecycle of different types of content, including documents (paper/electronic) and images.
The DTH service provider implemented the Document Management System (DMS) solution for their Legal and Regulatory System to manage the entire lifecycle of different types of content, including documents (paper/electronic) and images.
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Unleash the power of interactive billing and enhance CX
One brand, one voice, and one cohesive digital experience. Consumers today demand more from their utility providers. They desire highly customized experiences as well as assistance in comprehending usage and billing rates that are becoming ever more complex.
As a utility industry, all you need is to go digital. And our Customer Communication Management platform enables you to get the best out of digital transformation by leveraging the power of digital customer engagement. This is how our platform helps your business grow.
Boost engagement
With the help of our platform, statements that are typically boring and difficult to understand are made understandable, resulting in a memorable customer experience.
Elevated CX
Personalized video creates memorable and engaging experiences at every customer journey stage. You can add a human touch to your customer service and prevent billing shock with interactive videos. This creates a rich 1:1 customer experience (CX) and improves understanding of complicated billing components. All of these result in an elevated CX and active customer engagement.
Sustainable Initiative
Energy efficiency and costs are important to consumers. A lack of individualized information prevents many people from implementing new rate plans or energy efficiency initiatives. Take advantage of the chance to digitally contact customers with individualized usage notifications and suggestions for energy-saving measures.
Quicker resolution
Our platform offers comprehensive communication and connects customer service, utility billing, and home services, assisting in the quicker resolution of customer issues and the expansion of value-added services. Your revenue soars, and interaction is now a part of your bills.
With almost three decades of experience developing strategic digital solutions for our clients, we know how to use interactive video to make highly effective digital experiences for the utility sector. To know more, watch the video.
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Get in touch with us today
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Why Intense TechnologiesGartner Peer Reviews Partners, Customers and TestimonialsContact Us Our Global OfficesCareersInvestorsBy Use Cases
Customer OnboardingFinancial ReconciliationOrder ManagementBNPL Credit CardOmni-channel Customer ExperienceContact Us
e-mail : marketing@in10stech.comUAE : +971-56-6499568UK : +44 771 9829319USA : +1 781 518 8534IND : Tel: +91-40-44558585 / 27819040Sign up for Newsletter
About Intense Technologies
Intense Technologies Limited is a global Enterprise Platform and Tech-enabled Services company, headquartered in India while making its mark across India, EMEA, and UK; with sales offices in Singapore, UAE, USA, and UK. We specialize in Banking, Financial Services, Insurance, Education, and Energy & Utilities, including leading the baton in e-governance projects in South Asia and play a crucial role in contributing to the success of marquee Enterprise clients.
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