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Deliver exceptional digital communications and win customers with UniServe™ NXT
The third-largest insurance company in India and the largest non-bank private-sector life insurer in India implemented the CCM solution built on the UniServe TM NXT platform for consistent communications while offering a single platform to automate customer communications processes.
Omdia Recognizes Intense Technologies as a ‘Challenger’ for Customer Communication Management, 2024
Hyderabad, India – 2024 – Intense Technologies Limited, a global Platform and IP-enabled Services company has been recognized as a Challenger in the Omdia Universe: Customer Communications Management (CCM), 2024 research.
Fortune Business Insights Recognizes Intense Technologies for Customer Communication Management, 2024
Hyderabad, India – 2024 – Intense Technologies Limited, a global IP-enabled Platform and Services company has been recognized in Fortune Business Insights in the Customer Communication Management domain.
Quadrant SPARK Matrix™ Recognizes Intense Technologies for Customer Communication Management, 2024
Intense Technologies Limited, a global Enterprise Platform and Tech-enabled services company has been positioned as a Technology Leader in 2024 Quadrant SPARK Matrix™ for Customer Communication Management
Intense Technologies Positioned as Leader in the 2023 Spark Matrix Customer Communication Management by Quadrant Knowledge Solutions
Quadrant Knowledge Solutions announced that it has named Intense Technologies a 2023 Technology Leader in the SPARK Matrix: Customer Communication Management, 2023. Intense Technologies, with its comprehensive content and customer communication management capabilities, has received strong ratings across the parameters of technology excellence and customer impact.The Quadrant Knowledge Solutions SPARK Matrix provides competitive analysis & ranking of leading Customer Communication Management vendors.
Leader’ in 2022 Aspire AnyPrem CCM Software Vendors LeaderBoard in Telecom, Insurance, Public Sector, and Utilities
Intense Technologies has been positioned as a ‘Leader’ amongst AnyPrem Customer Communications Management (CCM) Software Leaders for Telecom, Insurance, Public Sector and Utilities verticals in the 2022 Aspire CCM-CXM Leaderboard™. Additionally, Intense Technologies has also been recognized as a Leader in two other segments Vendor Hosted SAAS CCM and Communications Experience Platform (CXP) for the Utilities and Telecom verticals in the same report.
Quadrant SPARK Matrix Recognizes Intense Technologies for Customer Communication Management, 2022
Intense Technologies has been recognized in the 2022 SPARK Matrix for Customer Communication Management by Quadrant Knowledge Solutions. The study conducted by Quadrant Solutions provides a comprehensive market analysis of the global CCM market, opportunities, emerging technology trends, market trends, future market outlook, and overall market adoption rate. An extensive and rigorous survey lead to the results.
UniServe™ NXT Digital Suite Rated Exceptional by Customers
Intense Technologies’ UniServe™ NXT platform received an excellent overall rating and high ratings across the world from delighted customers. 94% of our customers have rated us 4.5 & 5 on a scale of 5 and the service we deliver is "excellent." The reviews are highly insightful as to our customer’s satisfaction with the product, and a testimony to our technology and product capabilities. The individual reviews and ratings are a valuable source of information for IT and Business professionals and decision-makers looking for ways to modernize and overcome digital transformation challenges by taking a strategic approach.
Representative Vendor in the 2021 Gartner Market Guide for Customer Communication Management
Intense Technologies has been recognized as a Representative Vendor in Customer Communications Management in the 2021 Gartner Market Guide for Customer Communication Management. We have been cited for our comprehensive customer experience platform, which includes Customer Communication Management capabilities implemented across verticals of Telecom, Banking, Insurance and Government.
Leader’ in the 2021 Aspire Leaderboard Business Automation grid
Intense Technologies has been positioned as a ‘Leader’ in the 2021 CCM Aspire Leaderboard’s Business Automation grid and as ‘Comprehensive’ on the Overall Leaders, Communication Composition and Omni-channel orchestration grids. UniServe™ NXT has been recognized for being a low-code development platform that rapidly accelerates the design and delivery of business automation and customer communications solution.
Gartner Market Guide as one of the ‘Representative Vendors’ of the Customer Communications Management market
Intense Technologies has been recognized as a Representative Vendor in Customer Communications Management in the Gartner Market Guide for Customer Communications Management. We have been cited due to our comprehensive customer experience platform, which includes Customer Communications Management capabilities that has been implemented across verticals of Telecom, Banking, Insurance and Government.
Intense Technologies Achieves Leader Position in 2023 SPARK Matrix for Customer Communications Management
Intense Technologies has been recognized as a Technology Leader in Quadrant Knowledge Solutions' 2023 SPARK Matrix™ for Customer Communication Management.
Quadrant SPARK Matrix Recognizes Intense Technologies for Customer Communication Management, 2022
HYDERABAD, India- May 16, 2022 -Intense Technologies has been recognized in the 2022 SPARK Matrix for Customer Communication Management by Quadrant Knowledge Solutions. The study conducted by Quadrant Solutions provides a comprehensive market analysis of the global CCM market, opportunities, emerging technology trends, market trends, future market outlook, and overall market adoption rate. An extensive and rigorous survey lead to the results and the review of Intense Technologies adds one more feather to our cap.
How a telecom service provider enhanced its B2B customer experience with UniServe™ NXT Platform
The world’s second largest telecom service provider, saved more than 4 million Euros in just operations cost apart from other savings, in the 1st year of implementing our award winning solution built on UniServe™ NXT Platform.
Revolutionizing Banking Experiences with Intense Technologies, your digital transformation partner
Hyderabad, 30 January 2024 – Intense Technologies is elated to have participated in the dynamic today event hosted by the Nashik District Urban Banks Association (NUBA) on January 27th and 28th, 2024. As a leading provider of digital customer engagement solutions for prominent banks globally and a proud partner of the Digital India Programme, our team was excited to contribute to the discussions and engagements at this prestigious gathering.
Intense Technologies Ltd. Announces the Official Launch of its Customer Communications Management (CCM) product, UniServe TM 360 on AWS Marketplace for SAAS Transactions
Hyderabad – January 17, 2024 –Intense Technologies Limited, a global enterprise software products and services company, announced today that its award-winning Customer Communications Management ( CCM) solution UniServeTM 360 has officially gone live on the AWS Marketplace for SAAS transactions, marking a milestone achievement for the company. The announcement follows the successful conclusion of final tests earlier this week.
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About Intense Technologies
Intense Technologies Limited is a global Enterprise Platform and Tech-enabled Services company, headquartered in India while making its mark across India, EMEA, and UK; with sales offices in Singapore, UAE, USA, and UK. We specialize in Banking, Financial Services, Insurance, Education, and Energy & Utilities, including leading the baton in e-governance projects in South Asia and play a crucial role in contributing to the success of marquee Enterprise clients.
