%20(1).avif)
To stay competitive, a customer-focused, digital-first strategy is a must for banks. Clearly, digital-first experience and personalization is key to ensuring relevance in every interaction resulting in better customer loyalty and higher revenue.
Contextual, personalized CX
Digital Customer Engagement Hub enable banks to drive deeper customer engagements, across channels, and devices offering contextual, personalized experiences
Read Data Sheet
AI Technology Driven Solution
The agile onboarding solution facilitates a seamless customer experience. It offers excellent features such as digital KYC, Video in Person Verification (VIPV), AI based facial recognition and much more.
Read Data Sheet
Digital Customer Engagement Solution
Our interactive customer engagement solution offers greater convenience while promoting two-way communication between institutions and their customers.
See how you can transform your customer experience lifecycle
Acquire
Enjoy faster, more efficient customer onboarding that complies with KYC regulations
Analyze
Analyze customer data using unique identities shared across lines of business, allowing for personalized cross-departmental engagement
Engage
Deliver personalized communications to your customers consistently. Improve revenues, lower customer service costs, and increase customer loyalty using our platform
Our centralized customer engagement hub sends notifications to each stakeholder, launching personalized campaigns and exposing business processes to customers to generate new efficiencies
UniServe™ NXT helps build engaging digital solutions further raising the bar for a personalized experience. It offers a complete understanding of an individual banking customer’s preferences and behaviors thus creating innovative, personalized experiences in the banking CX journey.