Scaling Transformations with IP-Enabled Platform and Services

Accelerate your digital transformation for a better business outcome

See how you can transform your customer experience lifecycle

Customer across

4

continents

More than

50%

marketshare in Insurance & Telecom market

More than

200Bn

notifications delivered annually

30+

Years of Enterprise Data Management and BPM experience packed in

Fortune

500

Customers leverage our solutions

500+

Skilled workforce spread across the globe

Digital solutions for enhanced
customer experience across the entire
customer lifecycle

Redefine customer experience with personnalized communications

Delight your customers with unified campaigns across multiple channels

Empower customers with an intuitive self-service portal

Automate financial reconciliations to minimize risk and improve brand image

Digitally enhanced some of the world’s best

Automate financial reconciliations to minimize risk and improve brand image

Savings over
2 million GBP

$ 375,000 savings
in call centers

26 million interactive
statements per month

Recognized for Customer Communication Management (CCM) in the 2023 Quadrant SPARK Matrix

Intense Technologies, with its comprehensive technology capabilities and customer experience management offerings, has received strong ratings across the parameters of technology excellence and customer impact.

Recognized as a ‘Technology Leader’ for Customer Communication Management (CCM) in the 2023 Quadrant SPARK Matrix

Intense Technologies has been recognized in the 2022 SPARK Matrix for Customer Communication Management.

Positioned amongst AnyPrem CCM Software Leaders in 2022 Aspire CCM-CXM Leaderboard™

We have been positioned amongst AnyPrem Customer Communications Management (CCM) Software Leaders for Telecom, Insurance, Public Sector and Utilities verticals in the 2022 Aspire CCM-CXM Leaderboard™. Also, we are recognized as a ‘Leader’ in two other segments Vendor Hosted SAAS CCM and Communications Experience Platform (CXP) for the Utilities and Telecom verticals..

‘Comprehensive’ vendor in the Overall Leaders in the 2021 Aspire Leaderboard grid

Continues to be positioned as a ‘Leader’ in the 2021 Aspire Leaderboard Business Automation grid and as a ‘Comprehensive’ vendor in the Overall Leaders for CCM, Communication Composition and Omni-channel orchestration grids.

Intense Technologies’ UniServe™ NXT is rated exceptional by customers in the Gartner Peer Insights

Our delighted customers have given us highly exceptional ratings for our award-winning platform, UniServe™ NXT. We have been rated high in all the areas including ease of integration, ability to understand the organization’s needs, and availability of quality 3rd party resources.

Recognized as Representative Vendor in the 2021 Gartner Market Guide for Customer Communication Management

We have been cited for our comprehensive customer experience platform, which includes Customer Communication Management capabilities implemented across verticals of Telecom, Banking, Insurance and Government.

Magic Quadrant for Customer Communications Management Software

Recognized as a Niche Player by Gartner in their Magic Quadrant for Customer Communications Management (CCM) Software.

DOWNLOAD REPORT