Digital Transformation

A new age digital platform for
Outstanding customer experience

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Dynamic digital platform used globally
to transform digital customer experiences

Customers across 45 countries across 4 continents
70% market share in Telecom domain in South Asia
5 million customer communications sent every month
2.5 million customers onboard daily

 

Send more than 200 million notifications everyday
20+ years of experience in the telecom and insurance industries
Fortune 500 use our solutions globally

Digital solutions for enhanced
customer experience across the entire
customer lifecycle

UniServe™ NXT

Redefine customer experience with personalized communications
UniServe™ NXT

Delight your customers with unified campaigns across multiple channels
UniServe™ NXT

Empower customers with an intuitive self-service portal
UniServe™ NXT

Automate financial reconciliations to minimize risk and improve brand image

Digitally enhanced some of the world’s best

UniServe™ NXT

200 million digital
communications in a day

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UniServe™ NXT

Savings over
2 million GBP

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UniServe™ NXT

$ 375,000 savings
in call centers

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UniServe™ NXT

26 million interactive
statements per month

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Accredited by the best

Aspire Leaderboard(TM) 2018

‘Comprehensive’ vendor in the Overall Leaders in the 2021 Aspire Leaderboard grid.

Continues to be positioned as a ‘Leader’ in the 2021 Aspire Leaderboard Business Automation grid and as a ‘Comprehensive’ vendor in the Overall Leaders for CCM, Communication Composition and Omni-channel orchestration grids.

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Gartner

Recognized as Representative Vendor in the 2021 Gartner Market Guide for Customer Communication Management

We have been cited for our comprehensive customer experience platform, which includes Customer Communication Management capabilities implemented across verticals of Telecom, Banking, Insurance and Government.

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Banking

Magic Quadrant for Customer Communications Management Software

Recognized as a Niche Player by Gartner in their Magic Quadrant for Customer Communications Management (CCM) Software.
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Here’s why global enterprises
choose to work with us

Customer Focus
Transparency
Technology Leadership
Innovation
TeamWork

 

Transform your customer experience and equip business agility

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