Intense Technologies, with its comprehensive technology capabilities and customer experience management offerings, has received strong ratings across the parameters of technology excellence and customer impact.
Intense Technologies has been recognized in the 2022 SPARK Matrix for Customer Communication Management
We have been positioned amongst AnyPrem Customer Communications Management (CCM) Software Leaders for Telecom, Insurance, Public Sector and Utilities verticals in the 2022 Aspire CCM-CXM Leaderboard™. Also, we are recognized as a ‘Leader’ in two other segments Vendor Hosted SAAS CCM and Communications Experience Platform (CXP) for the Utilities and Telecom verticals.
Continues to be positioned as a ‘Leader’ in the 2021 Aspire Leaderboard Business Automation grid and as a ‘Comprehensive’ vendor in the Overall Leaders for CCM, Communication Composition and Omni-channel orchestration grids.
Our delighted customers have given us highly exceptional ratings for our award-winning platform, UniServe™ NXT. We have been rated high in all the areas including ease of integration, ability to understand the organization’s needs, and availability of quality 3rd party resources.
We have been cited for our comprehensive customer experience platform, which includes Customer Communication Management capabilities implemented across verticals of Telecom, Banking, Insurance and Government.