Digital Transformation

A new age digital platform for
Outstanding customer experience

Watch video

Dynamic digital platform used globally
to transform digital customer experiences


Digitally enhanced some of the world’s best

UniServe™ NXT

200 million digital
communications in a day

Know More

UniServe™ NXT

Savings over
2 million GBP

Know More

UniServe™ NXT

$ 375,000 savings
in call centers

Know More

UniServe™ NXT

26 million interactive
statements per month

Know More

Accredited by the best

Aspire Leaderboard(TM) 2018

Intense Technologies been positioned amongst AnyPrem CCM Software Leaders in 2022 Aspire CCM-CXM Leaderboard™.

We have been positioned amongst AnyPrem Customer Communications Management (CCM) Software Leaders for Telecom, Insurance, Public Sector and Utilities verticals in the 2022 Aspire CCM-CXM Leaderboard™. Also, we are recognized as a ‘Leader’ in two other segments Vendor Hosted SAAS CCM and Communications Experience Platform (CXP) for the Utilities and Telecom verticals.

Read more

‘Comprehensive’ vendor in the Overall Leaders in the 2021 Aspire Leaderboard grid.

Continues to be positioned as a ‘Leader’ in the 2021 Aspire Leaderboard Business Automation grid and as a ‘Comprehensive’ vendor in the Overall Leaders for CCM, Communication Composition and Omni-channel orchestration grids.

Read more


Intense Technologies’ UniServe™ NXT is rated exceptional by customers in the Gartner Peer Insights.

Our delighted customers have given us highly exceptional ratings for our award-winning platform, UniServe™ NXT. We have been rated high in all the areas including ease of integration, ability to understand the organization’s needs, and availability of quality 3rd party resources.

Read more

Recognized as Representative Vendor in the 2021 Gartner Market Guide for Customer Communication Management

We have been cited for our comprehensive customer experience platform, which includes Customer Communication Management capabilities implemented across verticals of Telecom, Banking, Insurance and Government.

Download Report


Magic Quadrant for Customer Communications Management Software

Recognized as a Niche Player by Gartner in their Magic Quadrant for Customer Communications Management (CCM) Software.
Download Report

Here’s why global enterprises
choose to work with us

Customer Focus
Technology Leadership


Transform your customer experience and equip business agility