The main challenge was to become the best mobile service provider in their region. Some of their barriers were template management and a unified portal for communications.
Solution at work:
Intense’s document composition & distributed output management capability that captures data output from existing core enterprise applications enriched bill presentation without having to make any modification to enterprise applications.
Business users to generate personalized bills based on business rules and conditions.
Bill is sent through print or email or both channels based on customer preference.
Integrates with external systems send bills through email and provides outlets for on-demand generation of duplicate bills.
Value Delivered
- Reduced time for customer communication
- Reducing storage costs
- Faster response to market dynamics
- Greater customer experience