This leading Indian telecom company, with operations all over India (divided into 22 different geographical telecom circles), has been a market leader for years in the fixed wireless telephony segments, serving over 10 million post-paid customers in more than 410,000 towns and villages across the country.
- Inadequate sampling during the pre-bill audit - only 0.57% of entire base was audited
- Dependency on domain experts, being both expensive and time consuming
- 48-hr deadline for the RA team to complete the pre-bill audit
- Template based configurable rules engine to validate almost all the bill-entities highlighted below, covering all the charging and discounting scenarios across subscribers and accounts
- Configurable look-up engine for multiple data sources
- Template driven configurable GUI for output structure definition and generation in CSV or indexing to database