A leading global telecommunications company with operations in 19 countries across Asia and Africa implemented our Customer onboarding solution for faster customer onboarding and effective compliance to KYC regulations.
The main challenge for this TSP was in streamlining the operations for this process as it involved complying with regulations of different countries. This led to delayed onboarding of customers as there was a lot of manual effort too.
Some of their objectives were-
Solution at work:
Intense's Customer onboarding solution was implemented to ensure end-to-end automation of the entire process of enrolling the subscribers. This digitally captured customer information through mobile, desktop, web-based applications and pushed it through a workflow of checks and verifications.