Digital Transformation

Navigating the Covid- 19 crisis with resilience and confidence.

Learn how we can help you respond in times of Covid.

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We help enterprises across Insurance, Telecom and Banking domains deliver exceptional customer experience.

Watch the video to know how our Digital Customer Engagement solution helps enterprises digitalize their customer experience lifecycle.

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Centralized Customer Engagement Hub

Become a truly digital business with our cloud based digital customer engagement solution that helps enterprises engage with customers and partners seamlessly.

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Digital Customer Engagement in Insurance

Digital Customer Engagement creates opportunities to gain new customers, retain existing customers, and delivers real time experiences.

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Digital Platform Advantage

The digital engagement solution empowers customers with self-help and interactive video communications powered by UniServe™ NXT.

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Recognized in the Aspire Leaderboard

Intense Technologies has been positioned as a ‘Leader’ in the 2020 Aspire Leaderboard Business Automation grid and as a ‘Focused’ vendor in the Overall Leaders for CCM,Communication Composition and Omni-channel orchestration grids.

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Recognized in the Aspire Leaderboard

Recognized in
Gartner Market Guide for CCM

Intense Technologies has been named in Gartner Market Guide as one of Representative Vendors of the Customer Communications Management.

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  Recognized in Gartner Market Guide for CCM

Digital Onboarding for
a superior customer onboarding journey

Onboarding customers is faster and more efficient with UniServe™ NXT.

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Customer Engagement for Banks

Customer Engagement Hub is an advanced omni-channel solution that helps banks - onboard, service and engage with their customers more effectively by sending the right message to the right customer at the right time through the right channel.

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  Customer Engagement for Banks

Transforming Customer Communications Management

Transforming Customer Communications Management

A leading insurance company implements our CCM solution to address the key business requirements like the ‘Transformation of Customer Communication Management Technology’.

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Innovative Digital Onboarding Solution for Banks

Forward-thinking Banks understand the digital way forward with providing a seamless, real-time, and secured, end-to-end encrypted audio-visual interaction with the customer and ensure the quality of the communication is adequate to allow identification of the customer.

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  Innovative Digital Onboarding Solution for Banks

Digital Customer Experience for Banks

Digital Customer Experience for Banks

Customer Experience is the competitive differentiator and the changing digital landscape of connected customer is pushing banks to change their strategy with an increased focus on improving customer experience, and driving growth with digital platforms.

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Driving the Digital-First Strategy

Insurance companies can stay ahead in the digital race with UniServe™ NXT- a platform based customer engagement solution that digitalizes customer experience.

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  Driving the Digital-First Strategy

Optimize value with Digital First Platform

A Digital First Platform allows collaborative innovation from diverse stakeholders across the organization. Download the Brochures to learn how organizations can improve processes and capture value for business teams.

 

 

Track and monitor payments in real time and enhance CX
Get real-time insights into customer journeys

 

Transform your customer experience and equip business agility