Digital Transformation

2022 Gartner Peer Insights

Intense’s CCM solution is tried, tested, and trusted by Fortune 500s to execute their digital-first objectives. Leading enterprises across industries use the solution for their customer lifecycle management.
UniServe™ NXT Digital Suite

  • Outstanding product functionalities and services
  • Robust & reliable integration and implementation capabilities
  • Future-ready solution empowered with cloud strengths
  • Faster time to market
  • Strong customer centricity


An apt testimony for UniServe™ NXT Digital Suite

Exceptional customer reviews helped UniServe™ NXT Digital Suite rank as one amongst the top-rated products of all the vendors in CCM space featured in Gartner Peer Insights 2022. The customers have chosen us over some of the leading competitors in the industry by a good margin. The high satisfaction indicates that UniServe™ NXT is a long-term strategic partner of choice for companies who have purchased, implemented, and used our solutions built on the platform. The reviews give insight into not only how satisfied customers are with the product, but also their experience in the long run with the overall planning, installation, support, and service during software implementation and beyond.


Some excerpts from customers that contributed to the distinction

Rating :

Industry : Communications

Easy change management process, highly skilled resources- Best product for customer communications.”

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Rating :

Industry : Finance

Outstanding tracking & reporting functionalities that helped us communicate better with our customers across multiple channels.”

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Rating :

Industry : Services

Top-notch quality features and services. Our experience with this product has been great.”

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Read complete reviews on Gartner Peer Insights

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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