Customer Communications Management leverages advanced customer journey mapping techniques, using relevant, and highly engaging, personalized messages. The CCM solution can integrate seamlessly with legacy systems, streamline processes and eliminate operational silos.
The cohesive CCM eco-system makes operations more efficient, reduces costs and lowers the risk of non-compliance. All of this while ensuring consistency in messaging and brand image.
With UniServe™ NXT Digital Suite, you can give customers the feeling of being at the center of a coordinated and immersive consumer experience, while enabling Finance leaders to maximize the income from each customer and minimize the costs involved in communicating with them.