Communication Media

Resources

Accelerate your digital transformation to become more relevant to customers

1. Enhance CX with interactive mobile responsive statements

Business challenges faced by banks

  • Providing differentiated CX at all times
  • Increasing customer support costs
  • Higher rate of disputes results in payment delays
  • Improving customer s  [...]

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2. A crucial strategy for marketers to enhance customer experience

Customers expect innovative, intuitive and latest technologies that helps them be engaged. While enterprises have this pressure to meet these customer expectations, they also need to look at ways to increase revenues and reduce  [...]

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3. Delivering business value for IT with Digital Customer Engagement

Today, CIO's face the difficult challenge of bringing new technologies and processes to the business, whilst simultaneously maintaining their security and governance posture effectively.

In addition to customer experi  [...]

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4. Unlock the power of Digital First- Business Impact for CX Managers

The measurable benefits of Customer Experience Management efforts are multi-faceted, such as customer satisfa  [...]

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5. Digital Customer Experience- Business Impact for Finance

Customer Communications built on UniServe™ NXT platform leverages advanced customer journey mapping techniques, using relev  [...]

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Transform your customer experience and equip business agility