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One brand, one voice, and one cohesive digital experience. Consumers today demand more from their utility providers. They desire highly customized experiences as well as assistance in comprehending usage and billing rates that [...]
PlayExplore the Best-in-class marketing automation tool for effective Campaign management and digital customer engagement that help optimize customer journeys and improve CX. UniServeTM Reach is a comple [...]
PlayWith Intense Technologies’ cloud-hosted Customer Engagement Solutions, move your Customer Communications from a cost [...]
PlayIntense Technologies is a leading enterprise software products company present across 4 continents. We help enterprises deliver agility by digitalizing the customer experience lifecycle. Our platform --> Play
In times of physical distancing and remote working, banks are moving towards new ways of connecting to their customers. They are meeting them right where the customers are. Banking customers can now complete the KYC for their a [...]
PlaySolutions have evolved from manual processes to digital and now agile and intelligent. An agile organization allows a company to increase speed of execution, better respond [...]
PlayThe Customer Communications Management (CCM) caters to enterprise communication needs across multiple domains – telecom, banking, insurance, government, utilities, and more. Technology is changing the dynamics of custom [...]
PlayHere is an interesting case-study of one of the fastest growing 4G Telecom service providers in the world. The TSP implemented our award winning UniServe™ NXT platform's --> Play
Globally, the insurance sector is undergoing a transformation and more and more Insurance companies are making the shift towards digital, with an increased focus on digital modes of interaction.
The world is fighting a health pandemic as well as an economic pandemic, and the shift to digital is essential more than ever. --> Play
Digital technologies are changing the world as never before. Changing market dynamics, expanding business, increasing margins and streamlining operations within a budget has become a constant s [...]
PlayWith Artificial Intelligence, Low-Code, Microservices, Analytics, BPM and more, technology is transforming the way we approach day-to-day business. Every application requires Forms, be it Play
The world's second largest telecom service provider was increasing their wallet share through Mergers and acquisition and launch of new products. This eventually led to a [...]
PlayAnisha Shastri, Director, Intense Technologies speaks about how digital platforms are changing the world and redefining the value proposition th [...]
PlayExperience in the highly competitive business world, customer service, and customer experience are critical factors in building and maintaining a competitive advantage. Enterprises are adding more services to their business por [...]
PlayIn the highly competitive telecom industry, customer service and customer experience are critical factors in building and maintaining a competitive advantage. Tele [...]
PlayPersonalized and interactive statements improve customer experience and improve revenue
In today's digital era there is an increasing need for Telecom Service Providers (TSPs) to deliver a superior customer experience t [...]
PlayThe rapid adoption of digital is radically changing the bank-customer relationship. Higher competition and increasing customer demands are pushing banks to focus on d [...]
PlayThe B2B Customer Experience portal built on UniServe™ NXT helps to digitalize the customer experience lifecy [...]
PlayToday, technology is driving customerengagement and our digital customer engagement solutions will h [...]
PlayIn the digital era, there is an increasing need for Telecom Service Providers (TSPs) to deliver a superior customer experience to their subscribers. It is a business impe [...]
PlayBusinesses can thrive only if they leverage digital channels to efficiently interact with stakeholders like customers, partners, employees and regulators. And these customers want [...]
PlayUniServe™ NXT digitizes customer interactions throughout the customer lifecycle while buying, using, and sharing, thus impr [...]
PlayThe world’s second largest telecom service provider, saved more than 4 million Euros in just operations cost apart from other savings, in the 1st year of impl [...]
PlayUniServe™ NXT platform helps enterprises act on insights from big data. The Omni-channel platform enables business agility [...]
PlayHigher competition and increasing customer demands need banks to focus on differentiating their services and engaging customers better. Evolving times have led to higher [...]
PlayCustomer information is present in multiple systems and spread across multiple lines of business. As a result enterprises do not have a holistic view of their customers [...]
PlayOne India's largest and leading public sector units providing comprehensive range of telecom services implements AI driven UniServe™ NXT platform to enhance their subscriber experience, d [...]
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