Customers expect innovative, intuitive and latest technologies that helps them be engaged. While enterprises have this pressure to meet these customer expectations, they also need to look at ways to increase revenues and reduce costs.
Intense's digital customer engagement solution improves customer experience through the personalization and automation of customer communications. Enterprises can send personalized, consolidated, interactive and contextual communications which includes AI based video and interactive bills to their customers through multiple channels.
With UniServe™ NXT, marketers can improve omnichannel customer communication to meet the organization's objectives while benefitting their customers and elevating the overall experience for all parties.