Communication Media


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1. Intense Technologies Named as a Leader in 2024 Quadrant SPARK Matrix™ for Customer Communication Management

Hyderabad, India – February 29, 2024 – Intense Technologies Limited, a global Enterprise Platform and Tech-enabled services company has been positioned as a Technology Leader in 2024 Quadrant SPARK Matrix™ for Customer Co  [...]


2. Intense Technologies Achieves Leader Position in 2023 SPARK Matrix for Customer Communications Management

Intense Technologies has been recognized as a Technology Leader in Quadrant Knowledge Solutions' 2023 SPARK Matrix™ for Customer Communication Management.

The Customer Communications Management (CCM)   [...]


3. Personalize your campaigns at scale!

The digital revolution has permeated every sphere of our lives and has impacted them all. Being a good marketer entails being constantly prepared for the unexpected, but that goes beyond merely having the proper outlook and att  [...]


4. Z Forms offer seamless form automation to improve efficiency

A paradigm shift in operational activities has paved the way for a more futuristic approach for digital-first enterprises. Today, every business relies on technology to manage internal processes and customer-facing activities.   [...]


5. Accelerating Customer Communications- Leveraging Low Code Techniques to Enhance Personalized Communication

The unprecedented disruption of the past two years and the accelerated evolution of Customer Communications Management (CCM) have made successful consumer interaction even more vital to overall business growth. Nevertheless, IT  [...]


6. Digital Transformation in the Telecom Industry

Being customer-centric is not a choice anymore; it is a must for telecom service providers to survive. The journey of being customer-centric should start from understanding the customer and then aligning your organization aroun  [...]


7. Customer experience with UniServe™ NXT platform

Enterprise customers today need greater visibility and want service providers to partner with them to achieve business growth. Being customer-centric is not a choice anymore; it is a must for telecom service providers to surviv  [...]


8. Smart compliance of regulations for registration of telephone subscribers

Customers today want their onboarding to be as smooth as possible. So, enterprises today should be focusing on enhancing their services in order to enhance experience. There is also the concern of the services being misused as   [...]


9. Billing Revenue Assurance and Audit - Complexities and Challenges

Worldwide, today’s Telecom Service Providers are grappling with problems of revenue leakage, customer dissatisfaction and compliance complexities arising out of billing inaccuracies. On one hand, when customers are over-b  [...]


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