Digital Banking and the Omni-channel Experience

Digital Customer Engagement

our Digital Customer Engagement solutions are an integral part of leading enterprises for their customer lifecycle management.

We help enterprises across Insurance, Telecom and Banking domains digitalize their customer experience lifecycle.

Watch the video to know how our Digital Customer Engagement solution helps deliver a seamless customer experience.

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Cloud Services - We offer tech-enabled services thanks to the IP that we have built and acquired over multiple decades

We provide automation, hybrid, accessibility, performance, security services.

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Talent as a Service

We have over 800-member bench of highly-skilled, low cost resources with competency across in-demand skillsets

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Don't let the Covid-19 affect business

Tough times are pushing digital transformation to the front of the line. Read the datasheet to know how enterprises can enable business continuity.

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Digital Customer Engagement

Understand customers’ evolving digital-first preferences and leverage video communications to deliver real time experiences.

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The Digital Advantage

Optimize digital customer experience with customer-centric, innovative solutions that deliver value to customers.

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Quadrant Knowledge Solutions

Recognized as a ‘Technology Leader’ for Customer Communication Management (CCM) in the 2023 Quadrant SPARK Matrix.

Intense Technologies, with its comprehensive technology capabilities and customer experience management offerings, has received strong ratings across the parameters of technology excellence and customer impact.

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Recognized in the 2022 SPARK Matrix for CCM

Intense Technologies has been recognized in the 2022 SPARK Matrix for Customer Communication Management

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Redefining Customer Experience
for a leading TSP in UK

Watch this video to know how the world’s second largest telecom service provider saved 4 million Euros in only operational costs and embarked on a Digital Transformation journey of Enterprise Customer Experience

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Digital Solutions for enhanced CX

We create strong partnerships with our customers, with innovative solutions for their business challenges. Read how a British satellite telecommunications company, one of the pioneers and world leaders in mobile satellite communications, implemented our CCM solution to enhance customer experience.

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Recognized in the Aspire Leaderboard

Intense Technologies has been positioned as a ‘Leader’ in the 2020 Aspire Leaderboard Business Automation grid and as a ‘Focused’ vendor in the Overall Leaders for CCM,Communication Composition and Omni-channel orchestration grids.

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Interactive Statements for banks

Recognized in
Gartner Market Guide for CCM

Intense Technologies has been named in Gartner Market Guide as one of Representative Vendors of the Customer Communications Management.

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Deliver contextual experience using tiny data

 

Stay agile while driving
digital engagement

Empower customers with self-help and interactive video communications
powered by UniServe™ NXT.

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Deliver contextual experience using tiny data

 

Improve Customer Focus
with Digital First

Navigate and thrive in the fast changing digital world. Even as workforces go remote, we help enterprises empower their customer to stay connected. Watch this video to see how banks can differentiate their services and engage customers better.

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Deliver contextual experience using tiny data

Transform your customer experience and equip business agility