Digital customer engagement

UniServe™ NXT Digital Suite Forms Management

Automate your processes, save costs and enhance customer experience

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Improved Customer Experience

Intelligent Digital Forms help enterprises eliminate manual errors, reduce compliance issues, longer wait times and duplication.

Efficient Forms Management Solution

Multi-device and multi-browser compatible, Z-Forms empower you to get the work done on-the-go.

UniServe™ NXT Digital Suite

Powered by AI, Low-code, BPM and other technology the Digital Suite empowers you to meet and exceed all your business requirements.



Capture critical information effortlessly with intuitive Z-Forms. With Z-Forms, you can fast-track your business, automate processes and improve productivity across the entire enterprise.

Z-forms- for digital transformation

With Z- Forms you can simplify complexities, cut costs of managing forms, deliver superior customer experience and fast track your digital transformation! Watch the video to see what Z-forms is all about

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Consistent and Personalized Customer Communications
Configurable case management platform builds enterprise applications

Business impact of Z- forms

Digital Forms is an important aspect of service automation, and a key element of process automation because every application requires Forms.

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UniServe™ NXT

Today, customers operate in a digital world. With Artificial Intelligence, Low-Code, Microservices, Analytics, BPM and more, technology is transforming the way we approach day-to-day business

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UniServe™ NXT our REAP platform helps build agility by developing enterprise applications that enable seamless collaboration with employees, processes, customers, partners and connected things which is essential to remain relevant in the digital era.

Frequently Asked Questions

An e-form (electronic form) is a computer program version of a paper form. Compared to paper forms, e-forms allow more focus on the business process or underlying problem for which they are designed (for example, expense reporting, purchasing, or time reporting).
Forms management is the process for managing, distributing, completing, & processing forms. This used to be a paper-based process, but web-based forms are becoming the standard for capturing information from customers, vendors, employees, or even business partners.
The advantages of using e forms are many I.e., Data Accuracy, Remote Access, Reduced Paper & Costs, Automatic Functions, Safe & Secure, and Auditability.
Forms allow for data and information capturing at a very fast rate. When the need to address security or audit compliances comes, forms play a very important role in identifying the source of unnecessary or false data within the workflow.
Form management system provides organizations the ability to securely create and capture flexible levels of information on custom, definable forms or records online.

Transform your customer experience and equip business agility

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