Intense Technologies Achieves Leader Position in 2023 SPARK Matrix for Customer Communications Management

Intense Technologies has been recognized as a Technology Leader in Quadrant Knowledge Solutions' 2023 SPARK Matrix™ for Customer Communication Management.

The Customer Communications Management (CCM) market research from Quadrant Knowledge Solutions evaluated vendors in the global CCM market, analyzing short-term and long-term growth opportunities, emerging technology trends, market trends and future market outlook.

“Intense Technologies, with its comprehensive Customer Communication Management capabilities, has received strong ratings across the parameters of technology excellence and customer impact.

Designed to empower business users, amplify digital customer engagement, and improve time to market, the platform enables hyper-personalizing messages relevant to customer usage, and geography. The platform’s interactive video and mobile responsive statements capability come with an in-built HTML5 CCM solution. Additionally, it can bridge data and process silos to help organizations visualize customer data and create personalized communication across channels.”