Your telecom company juggles innumerable products and services across thousands of customer accounts. Somewhere amidst the special discounts and personalized plans, billing inaccuracies are bound to happen. That results in unhappy customers, lost revenue, and a poor reputation. You can even get hit with heavy fines by failing to comply with government regulations.
But manually auditing bills requires untold hours, and limits the bills you can review to a small percentage of your accounts, risking more disgruntled customers and costly penalties. With Intense Technologies, you don’t need to worry about any of that.
Our UniServeTM Assure product doesn’t just eliminate these problems—it also earns your customers’ trust and elevates your brand’s reputation.
All of this is done via digitalization, meaning you don’t need to scrap your legacy systems already in place to gain these new capabilities—our platform translates your output into a unified, user-friendly platform.
Contact us to learn more about how we can help your telecom company stay compliant, accurate, and customer-oriented.