Quadrant SPARK Matrix™ Recognizes Intense Technologies for Customer Communication Management, 2024

Hyderabad, India – February 29, 2024 – Intense Technologies Limited, a global Enterprise Platform and Tech-enabled services company has been recognized in 2024 Quadrant SPARK Matrix™ for Customer Communication Management.

Designed as an end-to-end customer communication platform, UniServeTM NXT helps organizations reduce communication costs and build better business opportunities with seamless customer journeys. It allows businesses to hyper-personalize messages based on customer preferences and behavior. The platform eliminates data gaps and process silos to help organizations visualize customer data and create an audience-based omnichannel communication experience. With interactive video and mobile responsive statements, the platform helps foster dynamic relationships with customers to maximize the relevancy and effectiveness of communications. It operates on NO-Code principles with drag-and-drop features to streamline template design without coding. The Revenue Lifecycle management within the UniServeTM platform streamlines revenue recognition and reduces days sales outstanding (DSO) with its AI-powered billing and invoicing.

The Customer Communications Management (CCM) market research from Quadrant Knowledge Solutions evaluated vendors in the global CCM market, analyzing short-term and long-term growth opportunities, emerging technology trends, market trends, and future market outlook.

On this occasion, Mr. C.K. Shastri, Chairman and Managing Director, Intense Technologies, said,

“Intense’s recognition speaks volumes and reaffirms our vision to provide an end-to-end communication governance platform to reduce operational spending while building long-lasting customer relationships. With our best-in-class intelligent automation platform, we play a crucial role in delivering mission-critical objectives to grow the revenue streams of our Enterprise clients, while building hyper-personalized and engaging customer journeys.”

With over 30 years of industry expertise, Intense continues to create a global Enterprise impact that resonates across industries. Its AI-based data platform enables enterprises to easily prepare, sanitize, transform, and migrate data between legacy, modern, and cloud systems. The company has helped seamless onboarding over 1Bn subscribers, sends more than 200Bn real-time notifications annually, and scales tax filing for 85Mn+ Citizens for a leading revenue body. Additionally, its low-code application development platform helps teams build Enterprise-grade applications in record time with no manual coding efforts and minimized costs. It also offers a range of IP-enabled Services including Managed Services, Data Services, Talent-as-a-Service, Testing Services, and Cloud Services to improve revenues, optimize process efficiency, and drive better business outcomes.

About Quadrant Knowledge Solutions

Quadrant Knowledge Solutions is a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business and Growth advisory services. At Quadrant Knowledge Solutions, our vision is to become an integral part of our client's business as a strategic knowledge partner. Our research and consulting deliverables are designed to provide comprehensive information and strategic insights for helping clients formulate growth strategies to survive and thrive in ever-changing business environments. For more available research, please visit https://quadrant-solutions.com/market-research.

About Intense Technologies

Intense Technologies Limited is a global Enterprise Platform and Tech-enabled services company, headquartered in India while making its mark across EMEA and UK; with sales offices in Singapore, UAE, USA, and UK. With a deep industry experience of over three decades and 70+ global implementations, we specialize in Banking, Financial Services, Insurance, Education, and Energy & Utilities, including leading the baton in e-governance projects in South Asia and play a crucial role in contributing to the success of marquee Enterprise clients. We serve customers across 4 continents and process 25 billion USD worth of client revenue data and have a 500 million subscriber base across our engagements.

Intense Technologies: BSE: 532326; ISIN: INE781A01025; Bloomberg: INTEC IN