Helping Telecom Companies Connect with Customers

For telecom service providers, building and maintaining a strong connection with customers is absolutely essential. Delivering a superior customer experience gives your company a distinct competitive edge—but outdated business support systems (BSS), information silos, and manual audits can slow things down and disrupt customer engagement.

That’s where we come in—by digitalizing the output of your old systems, you gain powerful new tools without building new systems from the ground up.

Streamline, Automate, and Engage:

Intense Technologies Telecom Solution

Rely on our UniServeTM platform to digitalize your legacy interfaces into a unified, easy-to-use, highly-efficient whole. Trusted by over 70% of telecom companies in India and Fortune 500 enterprises, this breakthrough modular platform empowers telecoms to acquire, engage, and satisfy customers with ease, agility, and assurance.

By streamlining customer-facing legacy systems, UniServeTM enables you to:

Stay compliant to regulations

Bring new customers on in hours, not days, while providing unified order management experience and ensuring SIM registration compliance.

Ensure metering accuracy

Every bill that you send to your customers will be audited and you will gain holistic view of your customers for greater engagement.

Deliver Omni-channel experience

Connect with customers across all channels with interactive, consistent, and targeted communications.

Empower your customers

Self-service portals for B2B and B2C customers with powerful analytics to give your customers greater control and freedom to manage their service at will.