UniServe™ NXT's RPA and AI capabilities help build competitive edge and ensure seamless customer experience
Process bots populate data between prescribed locations. They can audit information, document audit trails, perform calculations and trigger downstream activities autonomously.
Reduce manual customer service effort by 50% by offloading voice and non-voice response management to chat bots. We automate front- and back-end tasks to resolve customer issues automatically.
Automate routine tasks to make business processes more efficient. Eliminate waste and reduce dependency on employee man-hours for completing routine tasks.
Structured, digitalized data shared across multiple IT systems allows you to consolidate, manipulate, distribute and analyze data without replacing existing systems. Our platform comes with wizards that detect applications to connect to, using a library of preprogrammed adapters and connectors to other software to do so. We can connect to SAP, Oracle, and other industry vertical-specific applications with ease. Read Use case
We offer process automation and machine learning services for document classification, document separation, and data extraction of all document types. This may include structured forms, semi-structured documents, and completely unstructured documents. We use OCR and parsing technology to route non-voice customer queries, requests, and complaints to the appropriate customer care representative.Read Case study
We provide end-to-end automation of manual invoice and bill auditing. Our platform cross-checks data from multiple applications, like CRM, order management, and billing amongst others.
We test various use cases to validate billing information, such as rate plans, discounts, billing dates and address data.Read Case study