Digital customer engagement




Quadrant SPARK Matrix™ Recognizes Intense Technologies for Customer Communication Management, 2024

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Intense Technologies awarded the prestigious Telangana Best Employer Brand 2023

Intense Technologies has received strong ratings across the parameters of technology excellence and customer impact

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Globally Ranked No.1

UniServe™ NXT Digital Suite Rated the Best in the Market by Customers in Gartner Peer Insights, 2022

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Recognized in Gartner

Market Guide for Customer Communication Management 2021

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Leading enterprise software products and service company

Enabling global enterprises in their transformation journeys

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Digital Customer Communications Management

Connect with your customers in ways they want

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Latest Happenings

Intense Technologies Recognized in 2024 Quadrant SPARK Matrix™

Quadrant SPARK Matrix Recognizes Intense Technologies in SPARK Matrix™ for Customer Communication Management

Positioned as a ‘Technology Leader’ by Quadrant SPARK Matrix 2023

We have been recognized as a ‘Technology Leader’ in the SPARK Matrix for CCM by Quadrant Knowledge Solutions.

Recognized in the 2022 SPARK Matrix for CCM

We have been recognized in the SPARK Matrix for CCM by Quadrant Knowledge Solutions.

Our Customers Are Seeing Big Results

Thank you for timely delivery of new Home based activation even during challenging COVID times.

Reliance Jio

In just 3 days, the team delivered critical on-boarding feature and AADHAR tokenization feature on priority.

Reliance Payment Bank

Thank you for the policy pack delivery through deep link, much needed as the prints have stopped.

CanaraHSBC Life

In these unprecedented times, you have shown great commitment in ensuring delivery is met.


Appreciate your response to different stakeholders for speedy closure & on-time delivery for all the touch-points.

Bharti AXA Life Insurance Co. Ltd

During a crisis like COVID-19, the team is doing good job from taking control of I-Statement operations to service tickets resolution and timely stakeholders email communications.


Your team is agile and work with great attitude. They have been instrumental in migration of the existing templates to the new environment.

Bharti AXA

Would like to place my appreciation for the deliverables of Project Sampark.


Even during the lockdown, Intense team was available to support and manage the processing of all communications on time.


In times of global pandemic, issues were resolved by L3,on time and to the satisfaction of the customer.

Gkyc Africa

We are now live and managed to stop processing from old E-Statement system on time.

Yes Bank Ltd

Driving innovation and agility across industries













Customer Stories

Analyst Reports

Our innovative customer experience solutions have been recognized by leading analyst firms.

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Insurtech Insights London – A quick wrap-up by Avinash Kulkarni

APRIL 20, 2023

The Insurance domain is led by UK/European names like Lloyds, Aviva, Swiss RE that brought risk protection concepts to the world. [...]

Leading the way with AI

SEPTEMBER 29, 2022

The use of AI for innovation is not new, but with advancements in its forms, combined with new access to data, there has been a step-change in the opportunities offered by this technology. [...]

Resilience during 2 years of COVID pandemic

Resilience during 2 years of COVID pandemic

APRIL 27, 2022

There is hardly any soul or entity globally that hasn’t been impacted during the COVID pandemic. The past two years have taught us many things. [...]


Revolutionizing Customer Communication Management (CCM) with In10s

July 18, 2023

The webinar titled "Revolutionizing Customer Communication Management (CCM) with In10s" focused on the importance of Customer Communication Management in today's digital landscape and highlighted In10s' leadership in the SPARK Matrix. [...]

Intense Technologies, Redington India and AWS Collaborate to Drive Cloud Adoption with Exclusive Event

May 03, 2023

Intense Technologies, a leading enterprise software products and services company, in association with Redington India and Amazon Web Services (AWS) hosted an AWS lift program for SMBs today in Hyderabad. [...]

Aspire Promotes the Launch of Intense’s Customer Engagement Platform News in their Spring Newsletter

May 3, 2023

We are thrilled to announce that Intense Technologies' latest offering, UniServe™ Reach, a Digital Customer Engagement Platform, has been featured in the latest edition of Aspire Newsletter. [...]


Awards, Recognitions & Accolades

Transform your customer experience and equip business agility