Providing consistent customer experience is table stakes for winning customer loyalty. But your people, process and technology across channels or departments work independently making it difficult to provide seamless experience
UniServeTM E-Hub is a single solution that takes care of the entire organizational communications to multiple stakeholders across multiple channels.
When customer has an unresolved service request and yet receives promotional offer they get exposed to the organizational silos, feel disconnected and eventually churn.
Our customer engagement solution on cloud provides unprecedented flexibility and scalability taking customer experience to the next level of contextual and personalized communications.