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Exchange value &
improve revenue with every customer interaction
Enterprise customer engagement
Analytics driven contextual communication through digital channels
UniServeTM E-hub

Providing consistent customer experience is table stakes for winning customer loyalty. But your people, process and technology across channels or departments work independently making it difficult to provide seamless experience

UniServeTM E-Hub is a single solution that takes care of the entire organizational communications to multiple stakeholders across multiple channels.

When customer has an unresolved service request and yet receives promotional offer they get exposed to the organizational silos, feel disconnected and eventually churn.

Our customer engagement solution on cloud provides unprecedented flexibility and scalability taking customer experience to the next level of contextual and personalized communications.

Two way customer engagement hub to take your customer experience to next level
Increased revenues
Centralized platform
Delivers consistent communication in the form of SMS, email, push notifications and in-app messages, across customer lifecycle
Increased revenues
Strong API layer
Integrating all your IT systems like different CRM, ERP, Billing, order management and service delivery to ensure rules driven personalized notifications to customers
Increased revenues
Multi-lingual support
Localization and personalization of notifications throughout customer lifecycle
Increased revenues
Built in Analytics engine
Gain insights of customer data for delivering contextual messages
How UniServe E-hub works?
How UniServe E-hub works?
How UniServe E-hub works?
Resources
Case study
World’s leading telecom service provider implemented UniServeTM   E-hub for bringing strength and agility in the customer experience lifecycle.
Datasheet
How to become customer centric by bringing intimacy and empathy while engaging with your customers.
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Override the existing operational silos and overcome the customer dissatisfaction.
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