Communication Media

Digitalization throughout customer lifecycle

 

UniServe™ NXT platform digitalizes customer interactions throughout the customer lifecycle while buying, using, and sharing, thereby improving your revenues, enhancing customer experience, and streamlining operations for better productivity.

Make customer experience your service differentiator with UniServe™ NXT. The platform helps deliver a unified, consistent experience through digital channels. Channel hopping is supported for any service, even for a simple relocation service request.

  • Get alerts and notifications
  • Fill request forms
  • Edit information
  • Update and submit

Experience the power of B2B and B2C Analytics

With UniServe™ NXT you can quickly modernize your ageing customer information systems to empower internal stakeholders while positively impacting customer interactions throughout their journey. Acquire customers 50% faster with digital onboarding and engage with consistent, interactive and personalized omni-channel experience.

Make your enterprise more customer centric and:

  • Improve net promoter score
  • Improve revenues
  • Reduce operational costs

UniServe™ NXT platform digitalizes customer interactions throughout the customer lifecycle while buying, using, and sharing. There by improving your revenues, enhancing customer experience, and streamlining operations for better productivity.

Transform your customer experience and equip business agility

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