Today, technology is driving customerengagement and our digital customer engagement solutions will help enterprises gain market share.While the connected customer expects a seamless customer journey across connected devices andsocial media, UniServe™ NXT, our digital platform helps them collaborate with each other to take customer experience to the next level. Here's how our solution helps
Our award-winning platform has been Featured in Gartner Market guide as Representative Vendors of the CCM and a ‘Leader’ in Aspire Leaderboard™ 2021 for business automation and as ‘Comprehensive’ on the Overall Leaders, Communication Composition and Omni-channel orchestration grids. Our solutions are implemented across Insurance, telecom, Banking sectors. We help automate most of customer interfacing processes seamlessly that has won us our customers delight.
The platform with its advanced technology features like BPM and AI improve CX journey while driving customer engagement, a perfect win for any enterprise.