Intense Technologies showcased UniServeTM, customer experience platform that digitalizes customer-facing business processes. Intense showed how UniServeTM can create a 360 degree view of customer interactions from existing data silos by modernizing legacy environment without waiting for long drawn transformation projects.
At the event Intense also discussed on why one of the world’s largest telecom service provider opted for UniServeTM to enhance their customer experience. The gathering was impressed with UniServeTM’s capability to handle large amount of customer data to provide relevant customer engagement.
On the whole the need of digitalization in telecom sector was well communicated and the event gave Intense Technologies an opportunity to enhance brand visibility and gain traction with target audience.