Collaborations, digital eco-systems, and the likes!

For a long time, consumers have had to live with the slow pace of technology found at traditional banks. However, with fintech taking centre-stage, banks are being challenged to spruce up and offer customers the innovation they desire. Almost similarly, throughout the debit card era and well into the digital, banks held a virtual monopoly over the payment ecosystem. Even this landscape is changing with the rise of UPI and other payment options emerging. Continue reading Build better together

Afaq Siddiqui

Afaq is a seasoned business leader with 20 years of proven track record in Business Operations, Business Development, Enterprise Sales, Revenue Enhancement, and P&L Management. At Intense he leads strategic partnerships across the globe, responsible for global partner business. His expertise, strong business acumen with skills to remain on the cutting edge help drive business through identifying new opportunities. An accomplished professional who has always exceeded sales targets, he is passionate about building high performance teams and has successfully led sales teams and high value partnerships across growing markets, and organizations.A seasoned and result-driven visionary with a stellar record of developing and managing successful alliance partnerships, he has scripted business turnarounds successfully.. A senior leader he is responsible for strategic partnerships that have catapulted Intense into the next winning league.

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Customer expectations are constantly changing in the digital era. It’s all about digital interactions that improve customer engagement and CX. Now more than ever there is an increased need for innovative technologies that deliver exceptional customer journeys across touchpoints. Continue reading The Connected Customer in the Digital World

H. C. Madhavi

Madhavi has a rich experience of a decade-and-a-half working for Intense Technologies in various marketing roles. She is closely associated in research and client interactions to comprehend customer experience challenges and ways of addressing them proactively by re-aligning existing IT infrastructure. She plays a key role in evolving the positioning of the company. Content marketing and developing thought leadership for Intense Technologies are her passions. She has spearheaded, and continues to drive the digital marketing initiatives at Intense.A management graduate in Marketing and IT, she has been recognized as one of the most talented marketing professionals in India by World Marketing Congress in 2014 and 2015.

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The new age customer is not just demanding, he is more willing to churn. So, where does this leave telecom service providers in an era of competition where customer experience is the new battlefield for both differentiation and loyalty. Continue reading The customer centric video bill is here to stay

H. C. Madhavi

Madhavi has a rich experience of a decade-and-a-half working for Intense Technologies in various marketing roles. She is closely associated in research and client interactions to comprehend customer experience challenges and ways of addressing them proactively by re-aligning existing IT infrastructure. She plays a key role in evolving the positioning of the company. Content marketing and developing thought leadership for Intense Technologies are her passions. She has spearheaded, and continues to drive the digital marketing initiatives at Intense.A management graduate in Marketing and IT, she has been recognized as one of the most talented marketing professionals in India by World Marketing Congress in 2014 and 2015.

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Are you ready for 5G?

4g compatibility means devices can connect to the internet faster than ever before. On a daily basis we see more and more devices actively communicating with each other, and the regular upgrades of the present networks are no more enough to support endlessly increasing traffic. Continue reading 5G- staying connected 24/ 7 in a whole different way

André Clarkson

André Clarkson, leads Sales for Intense Technologies for Europe and with over 20+ years of successful Sales and Sales Management experience. He has a invaluable proven track record in creating value-based relationships and helping CSP’s & Enterprises transform their businesses through adoption and effective use of digital cloud-based technology. He is a natural leader, a high achiever with astute business acumen and the ability to develop trust-based relationships with the ultimate goal to deliver high levels of performance and customer satisfaction. Given André's background across the aforementioned industry domains and the evolving cutting-edge technology landscape, he is at the forefront of driving change, identifying strategic opportunities to build value-based relationships while shepherding customers on their business transformation journeys.

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The digital landscape today is very different from what it was even a few months ago. With the swiftness in adapting to the digital, the surge in online transactions, the explosion of social media channels, and the use of big data, the digital landscape has evolved, and how!
Continue reading Orchestrating Omni-channel experience for the banking customer

H. C. Madhavi

Madhavi has a rich experience of a decade-and-a-half working for Intense Technologies in various marketing roles. She is closely associated in research and client interactions to comprehend customer experience challenges and ways of addressing them proactively by re-aligning existing IT infrastructure. She plays a key role in evolving the positioning of the company. Content marketing and developing thought leadership for Intense Technologies are her passions. She has spearheaded, and continues to drive the digital marketing initiatives at Intense.A management graduate in Marketing and IT, she has been recognized as one of the most talented marketing professionals in India by World Marketing Congress in 2014 and 2015.

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