The new age customer is not just demanding, he is more willing to churn. So, where does this leave telecom service providers in an era of competition where customer experience is the new battlefield for both differentiation and loyalty. Continue reading The customer centric video bill is here to stay

H. C. Madhavi

Madhavi has a rich experience of a decade-and-a-half working for Intense Technologies in various marketing roles. She is closely associated in research and client interactions to comprehend customer experience challenges and ways of addressing them proactively by re-aligning existing IT infrastructure. She plays a key role in evolving the positioning of the company. Content marketing and developing thought leadership for Intense Technologies are her passions. She has spearheaded, and continues to drive the digital marketing initiatives at Intense.A management graduate in Marketing and IT, she has been recognized as one of the most talented marketing professionals in India by World Marketing Congress in 2014 and 2015.

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Are you ready for 5G?

4g compatibility means devices can connect to the internet faster than ever before. On a daily basis we see more and more devices actively communicating with each other, and the regular upgrades of the present networks are no more enough to support endlessly increasing traffic. Continue reading 5G- staying connected 24/ 7 in a whole different way

André Clarkson

André Clarkson, leads Sales for Intense Technologies for Europe and with over 20+ years of successful Sales and Sales Management experience. He has a invaluable proven track record in creating value-based relationships and helping CSP’s & Enterprises transform their businesses through adoption and effective use of digital cloud-based technology. He is a natural leader, a high achiever with astute business acumen and the ability to develop trust-based relationships with the ultimate goal to deliver high levels of performance and customer satisfaction. Given André's background across the aforementioned industry domains and the evolving cutting-edge technology landscape, he is at the forefront of driving change, identifying strategic opportunities to build value-based relationships while shepherding customers on their business transformation journeys.

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The digital landscape today is very different from what it was even a few months ago. With the swiftness in adapting to the digital, the surge in online transactions, the explosion of social media channels, and the use of big data, the digital landscape has evolved, and how!
Continue reading Orchestrating Omni-channel experience for the banking customer

H. C. Madhavi

Madhavi has a rich experience of a decade-and-a-half working for Intense Technologies in various marketing roles. She is closely associated in research and client interactions to comprehend customer experience challenges and ways of addressing them proactively by re-aligning existing IT infrastructure. She plays a key role in evolving the positioning of the company. Content marketing and developing thought leadership for Intense Technologies are her passions. She has spearheaded, and continues to drive the digital marketing initiatives at Intense.A management graduate in Marketing and IT, she has been recognized as one of the most talented marketing professionals in India by World Marketing Congress in 2014 and 2015.

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Not long ago, every time business users needed a specific change in a software application, their go-to squad would be the already overworked programmers from IT department. Continue reading IT, Business and the power of collaboration

Anisha Shastri

Anisha Shastri comes with a diverse experience of working with large enterprises, SMEs and startups. Along with working on innovative digital platforms, her expertise lies in building corporate and product strategies. Having consulted for large clients in the Telecommunications, BFSI and Health Care industries, she comes with immense domain knowledge in these industries and a strong passion to help enterprises adapt to platforms to build a competitive edge. She holds an MBA in Entrepreneurship from Babson College, U.S.A and a Bachelor of Engineering, Information Technology from Osmania University. Currently, Anisha handles business strategy and overseas growth for Intense.

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