There is hardly any soul or entity globally that hasn’t been impacted during the COVID pandemic. The past two years have taught us many things. And like every other enterprise, In10s too had its share of experiences, and this blog will help you understand those better. Continue reading Resilience during 2 years of COVID pandemic
Collaborations, digital eco-systems, and the likes!
For a long time, consumers have had to live with the slow pace of technology found at traditional banks. However, with fintech taking centre-stage, banks are being challenged to spruce up and offer customers the innovation they desire. Almost similarly, throughout the debit card era and well into the digital, banks held a virtual monopoly over the payment ecosystem. Even this landscape is changing with the rise of UPI and other payment options emerging. Continue reading Build better together
Customer expectations are constantly changing in the digital era. It’s all about digital interactions that improve customer engagement and CX. Now more than ever there is an increased need for innovative technologies that deliver exceptional customer journeys across touchpoints. Continue reading The Connected Customer in the Digital World
The new age customer is not just demanding, he is more willing to churn. So, where does this leave telecom service providers in an era of competition where customer experience is the new battlefield for both differentiation and loyalty. Continue reading The customer centric video bill is here to stay