Digital has become central to all our lives – and I mean everyone today is tech-savvy. Admittedly, it does take extensive expertise to build a Siri or an Alexa but the fact remains that every business wants to become a technology business.
But what’s the catch?
It’s the ecosystem!
A perfect fusion of business users and IT teams, Citizen Development enables a business user with easy-to-use and drag-and-drop user interfaces to build integrations. Low-code brings a huge relief to IT teams, as the tools are pre-approved by IT departments. Business users with the help of these tools can create applications, prototype and pilot for potential business use cases. On the other hand, IT can focus on enhancing digital guardrails for citizen developers, data security, build agile teams with DevOps, database experts, and so on, while putting a long-term support plan in place.
Citizen Development frees up IT workload to focus on more valuable tasks
But, is it really easy to build apps? Are engineers and business users empowered enough? Is it that simple to empower and enable the entire ecosystem?
We think so – and building such an ecosystem is exciting and interesting. It is often said that low-code platforms may be the key to fast-tracking enterprise modernization, and efficiency, more so as digital technologies change our world at a breath-taking pace.
If you’re reading this, there are probably some apps you want to build but are not able to with your current tools. Perhaps you want to automate processes or improve communication between departments. Often these are critical but not really a priority for the development team. The challenges and complexities involved in developing enterprise applications, creating new systems, or maintaining existing ones are many.
There is a real need for a flexible and intuitive way of building business applications – a way that would promote and accelerate digital innovation in businesses. Low-code has gained prominence but is definitely not a new phenomenon. In the early phase, businesses started experimenting with low-code to build smaller internal apps. Today, the applicability of low-code is huge, from B2B apps to enterprise-wide application development, organizations are exploring the low-code toolkit.
It’s obvious!
The range of applications you can build with lowcode is incredible, they practically touch every aspect of the business. Leading banks, telecoms, and insurance companies have embraced low code and they’ve cracked it big.
Banking on Low-Code
A bank can launch a new service, develop internal and enterprise apps such as onboarding, collections, and complaint tracking applications in the best and fastest way possible with low code. Drag-and-drop integrations and automated workflows help banks with shorter customer onboarding & loan processing times and reduced TAT for complaint resolution. Low-code platforms ensure a seamless and engaging experience for both the employees and customers.
With visual, drag-and-drop techniques instead of traditional lines of coding, templates, pre-configurations that a low-code platform offers, the ability to bring in agility, applicability, and expanded functionality is widely lauded. Moving forward, low-code platforms will bring in the much-needed technology tools and finally create a tightly connected digital enterprise they’ve long envisioned
- Filling in gaps in application development
- Improving customer-centricity
- Bringing about automation across the business
- Faster product launches and expansion
- Modernizing mission-critical systems
Driving the low-code journey
Low-code platforms are potentially a winning tool for organizations that are on the brink of innovation. And, enterprises can get better with it, low-code offers a host of functionalities that address
- Innovation- Innovative apps make processes extremely exciting with integration to web services, IoT data, geodata, etc.
- Customer engagement- Think about B2B (Business-to-Business) portals, B2B apps, B2C (Business-to-Consumer) portals, B2C apps; these are one of the largest pools of applications where low-code presence can be seen
- Operational efficiency- Basic applications that improve business processes, like case management applications, and departmental apps.
The race to add richness to low-code applications is real and forward-thinking enterprises are adapting quickly to respond to the challenges of modern enterprise applications.
We are in the midst of an epic shift where technology and applications are creating new benchmarks. The fact is, technology is changing at a breakneck speed and the goalpost keeps moving.
If you look at some of the initial success stories of enterprises embracing low-code, it is surprising that people who took these initiatives were usually not from IT and building applications was not on their job description. But, once they took the leap the results were amazing. Thankfully, the beauty of today’s workforce is that everybody is pretty tech-savvy. And, we bank on just that; giving enterprises the ability to experiment and pivot much faster.
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