IT, Business and the power of collaboration


Not long ago, every time business users needed a specific change in a software application, their go-to squad would be the already overworked programmers from IT department.

Today, building applications is not limited to IT professionals alone. The shift is a happy one, from queuing up tasks for IT to doing it yourself thus improving intra-organizational collaboration. Indeed, the lines between technology and business are blurring. Technology is becoming ubiquitous thanks to a host of user-friendly technology platforms and it’s time organizations leverage this.

The new-age, tech-savvy employees come with a strong understanding of what technology can do for them. Today, when every business is digital, enterprises must make the most of their tech-fluent business employees to service end customer requirements independently.

Low-code platforms assist beautifully in this transition; they abstract the complexity of coding and every aspect of the Software Development Lifecycle to enable new-age Business Engineers to build complex enterprise applications with ease. Every feature right from designing the UX, to data modelling, defining business processes, and integrating with other systems can be done visually without the skills of a coder.

This is indicative of how roles within an organization are transforming big time. Skilled developers can focus on mission-critical projects, software architecture, governance, security, and other strategic IT initiatives while business users can respond to immediate end-customer requirements quickly.

What’s the win-win?

The competitive digital world is all about the speed that drives business success. As enterprises open up development process beyond IT, this business–technology partnership will add enormous value to the organization. Think of low-code platforms as a perfect environment for business users and IT to collaborate, drive innovation, and work together towards digital transformation and superior customer experience.

Digital business is not only accelerating change but also blurring traditional boundaries. Going forward, the leadership roles of a CIO, COO, CMO, and the likes will truly be a cross-functional effort towards delivering exceptional CX. Everyone knows that Digital transformation is not just technology change, it starts with people, and is a healthy mix of cultural change, connected experiences, and technology innovations.

The key to a healthy, thriving enterprise is creating a culture that is inclusive, collaborative, and empowering for all stakeholders, business and IT alike!


Anisha Shastri

Anisha Shastri comes with a diverse experience of working with large enterprises, SMEs and startups. Along with working on innovative digital platforms, her expertise lies in building corporate and product strategies. Having consulted for large clients in the Telecommunications, BFSI and Health Care industries, she comes with immense domain knowledge in these industries and a strong passion to help enterprises adapt to platforms to build a competitive edge. She holds an MBA in Entrepreneurship from Babson College, U.S.A and a Bachelor of Engineering, Information Technology from Osmania University. Currently, Anisha handles business strategy and overseas growth for Intense.

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