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Accelerate your digital transformation to become more relevant to customers
Deliver exceptional digital communications and win customers with UniServe™ NXT
The third-largest insurance company in India and the largest non-bank private-sector life insurer in India implemented the CCM solution built on the UniServe TM NXT platform for consistent communications while offering a single platform to automate customer communications processes.
Digital Customer Experience- Business Impact for Finance
Customer Communications Management leverages advanced customer journey mapping techniques, using relevant, and highly engaging, personalized messages. The CCM solution can integrate seamlessly with legacy systems, streamline processes and eliminate operational silos.
Unlock the power of Digital First- Business Impact for CX Managers
The measurable benefits of Customer Experience Management efforts are multi-faceted, such as customer satisfaction, loyalty, and retention leading to improved NPS and incremental revenue through up-sell and cross-sell
Delivering business value for IT with Digital Customer Engagement
Today, CIO's face the difficult challenge of bringing new technologies and processes to the business, whilst simultaneously maintaining their security and governance posture effectively
A crucial strategy for marketers to enhance customer experience
Customers expect innovative, intuitive and latest technologies that helps them be engaged. While enterprises have this pressure to meet these customer expectations, they also need to look at ways to increase revenues and reduce costs.
Enhance CX with interactive mobile responsive statements
The Interactive HTML 5 Based CCM solution built on UniServeTM NXT platform transforms customer experience for banks significantly. With this solution
Insights from IBM, Red Hat, and Intense Technologies on the Power of Agile Customer Communications to Elevate CX | Key Insights - September 14, 2023
Elevating CX with Agile Customer Communications: Insights from IBM, Red Hat, and Intense Technologies | Key Takeaways from the webinar
Intense Technologies Achieves Leader Position in 2023 SPARK Matrix for Customer Communications Management
Intense Technologies has been recognized as a Technology Leader in Quadrant Knowledge Solutions' 2023 SPARK Matrix™ for Customer Communication Management.
Quadrant SPARK Matrix Recognizes Intense Technologies for Customer Communication Management, 2022
HYDERABAD, India- May 16, 2022 -Intense Technologies has been recognized in the 2022 SPARK Matrix for Customer Communication Management by Quadrant Knowledge Solutions. The study conducted by Quadrant Solutions provides a comprehensive market analysis of the global CCM market, opportunities, emerging technology trends, market trends, future market outlook, and overall market adoption rate. An extensive and rigorous survey lead to the results and the review of Intense Technologies adds one more feather to our cap.
How a telecom service provider enhanced its B2B customer experience with UniServe™ NXT Platform
The world’s second largest telecom service provider, saved more than 4 million Euros in just operations cost apart from other savings, in the 1st year of implementing our award winning solution built on UniServe™ NXT Platform.
Revolutionizing Banking Experiences with Intense Technologies, your digital transformation partner
Hyderabad, 30 January 2024 – Intense Technologies is elated to have participated in the dynamic today event hosted by the Nashik District Urban Banks Association (NUBA) on January 27th and 28th, 2024. As a leading provider of digital customer engagement solutions for prominent banks globally and a proud partner of the Digital India Programme, our team was excited to contribute to the discussions and engagements at this prestigious gathering.
Intense Technologies Ltd. Announces the Official Launch of its Customer Communications Management (CCM) product, UniServe TM 360 on AWS Marketplace for SAAS Transactions
Hyderabad – January 17, 2024 –Intense Technologies Limited, a global enterprise software products and services company, announced today that its award-winning Customer Communications Management ( CCM) solution UniServeTM 360 has officially gone live on the AWS Marketplace for SAAS transactions, marking a milestone achievement for the company. The announcement follows the successful conclusion of final tests earlier this week.
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About Intense Technologies
Intense Technologies Limited is a global Enterprise Platform and Tech-enabled Services company, headquartered in India while making its mark across India, EMEA, and UK; with sales offices in Singapore, UAE, USA, and UK. We specialize in Banking, Financial Services, Insurance, Education, and Energy & Utilities, including leading the baton in e-governance projects in South Asia and play a crucial role in contributing to the success of marquee Enterprise clients.
