Fortune Business Insights Recognizes Intense Technologies for Customer Communication Management, 2025
Hyderabad, India – Intense Technologies Limited, an AI-first Platform-driven Services company has been recognized on Fortune Business Insights in the Customer Communication Management domain for the assessment year 2025-2032. This recognition underscores Intense Technologies’ consistent innovation and impact in transforming enterprise communication strategies across industries.
The Customer Communications Management (CCM) market research by Fortune Business Insights offers in-depth insights into emerging market trends, highlights key industry developments, and profiles major players along with leading applications of the technology.
UniServe™ NXT is an end-to-end AI-driven Centralized Communications Hub, purpose-built to automate, personalize, and orchestrate enterprise communications across every customer touchpoint. From design to delivery, the platform—powered by cutting-edge Agentic AI—enables real-time, hyper-personalized interactions at scale, ensuring each communication is relevant, timely, and impactful.
With intelligent automation and data-driven insights at its core, UniServe™ NXT empowers businesses to make smarter, faster decisions. It enhances operational efficiency, improves customer engagement, and ensures governance and compliance across all lines of business (LOBs). Enterprises adopting the platform have reported significant improvements in revenue growth, cost optimization, and margin enhancement. Discover more about In10s' Centralized Communication Hub.
This recognition by Fortune Business Insights not only validates In10s’ strategic vision but also reinforces its position as a trusted partner for enterprises seeking to future-proof their communication ecosystems.
Access the full Fortune Business Insights CCM report here
About Fortune Business Insights
Fortune Business Insights™ delivers accurate data and innovative corporate analysis, helping organizations of all sizes make appropriate decisions. The company’s vision is to empower organizations with holistic market intelligence, providing a granular overview of the market they are operating in.
About Intense Technologies Limited
Intense Technologies is a publicly listed, AI-first, Platform-driven Services Company specializing in mission-critical solutions for communications, data management, and process automation across the BFSI, Telecom, and Government sectors. Through its innovative platforms, the company impacts a billion lives daily and processes over $25 billion in revenue data annually. Recognized by leading industry analysts such as Gartner, IDC, Aspire, Celent, and Omdia, Intense continues to empower enterprises with best-in-class IP-enabled platforms and services to help them achieve their digital-first goals.
Serving clients across four continents, Intense Technologies has helped leading banks achieve three-digit crore savings by centralizing and optimizing their customer communication processes. The company handles the delivery of 1 billion notifications annually, generates 50 million statements monthly, and has successfully onboarded over 1 billion subscribers.
Intense Technologies: BSE: 532326; ISIN: INE781A01025; Bloomberg: INTEC IN