News

See the latest update about Intense Technologies from around the world

01

Deliver exceptional digital communications and win customers with UniServe™ NXT

The third-largest insurance company in India and the largest non-bank private-sector life insurer in India implemented the CCM solution built on the UniServe TM NXT platform for consistent communications while offering a single platform to automate customer communications processes.

By News
By Year
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

BSNL launches “Sanchar Aadhar” for Aadhar based eKYC and digital customer engagement

BSNL the national carrier, having the largest network across India with highest rural penetration recognizes the need to deliver consistent and personalized digital engagement to their customers.

Intense Technologies Recognized in Gartner Magic Quadrant for Customer Communications Management Software

India headquartered enterprise software products company Intense Technologies, with leadership presence in South Asia telecom, and emerging presence across the U.S, LATAM, EMEA and APAC geographies announced that Gartner, Inc. has positioned Intense Technologies as a Niche Player in their Magic Quadrant for Customer Communications Management (CCM) Software report, published on 26th January 2017

Intense Technologies lists on the National Stock Exchange (NSE)

India headquartered enterprise software products company Intense Technologies, with leadership presence in South Asia telecom and emerging presence across the U.S, LATAM, EMEA and APAC geographies listed today on the country’s premier exchange i.e. NSE, post the requisite approvals from SEBI & Stock Exchange.

Intense Technologies Named as One of The 25 Fastest Growing Tech Companies: Insights Success

2017

Intense Technologies Ltd has been named a leading solutions provider for Digital Customer Experience life cycle in the Special Edition of Insights Success – “The 25 Fastest Growing Tech Companies”, for the month of March, 2017.

Intense Technologies Wins HMTV Business Excellence Awards 2017

2017

Intense technologies wins “HMTV Business Excellence Awards 2017”. Jury has selected our company for the “Special Jury Award in IT & ITES Category.Business leaders from the two Telugu states – Andhra Pradesh and Telangana – who made their mark in various sectors, were recognized by the Hyderabad Media House Ltd., running HMTV news channel and the Hans India daily newspaper.

FY2017 Revenues up by 57% at Rs. 7,122 lakhFY2017 PAT improves at Rs. 1,311 lakh

2017

Engagement across telecom spectrum domestically establishes UniServe as a standard

Intense Technologies achieves breakthrough into new domain with its innovative new platform UniServe™ NXT

Intense Technologies achieves breakthrough into new domain with its innovative new platform UniServe™ NXT

Intense Technologies featured in CIO Review cover story

Intense Technologies Ltd. has been featured in CIO Review India magazine as a part of their cover story for July-2017 issue. The cover story entails our journey as a leading enterprise software solutions provider for digital transformation of customer centric business processes and deliver superior customer experience.

Intense Technologies augments build-out in Americas; announces collaboration with a leading telecommunications provider

Intense Technologies augments build-out in Americas; announces collaboration with a leading telecommunications provider

New customer acquisition - cloud initiative engagement with a leading global Satellite Communications Company

Intense Technologies announced its financial results for the quarter and nine months ended December 31, 2017

Intense Technologies featured as one of the 20 most promising BPM solution providers of 2018 by CIOReview

Intense Technologies has been featured on the list of top 20 promising BPM solution providers published by CIOReview magazine. The list features innovative leading solution providers from across the globe offering technologies and service that aid in Business Process Management.

Intense Technologies amongst Business Automation ‘leaders’ in Aspire Leaderboard™

2018

Hyderabad- June 4, 2018 : Intense Technologies amongst Business Automation ‘leaders’ in Aspire Leaderboard™ Aspire Leaderboard™ - a digital first CCM vendor positioning portal developed and marketed by Aspire.

Why Automated BPM is key to stay agile” article published in Insight Success magazine

2018

Hyderabad- July 2, 2018: We are pleased to inform that Madhavi S, Head of Marketing, Intense Technologies was asked to provide a thought leadership article for “The 10 most prominent BPM solution providers to watch in 2018” issue by Insight Success magazine.

Intense Technologies featured as one of the 20 Most Promising Financial Solution Provider Companies 2018 by CIO Review India

2018

Hyderabad - December 24, 2018: : We are proud to inform that Intense Technologies has been featured as one of the 20 Most Promising Financial Solution Provider Companies 2018 by CIO Review India magazine. The list comprises of top FinTech solution providers from across the country who have most innovative solutions that are in trend with the technological advancements in the domain. The companies mentioned were selected by an illustrious panel of CEOs, CIOs, industry analysts and the CIOReview India editorial team for their revolutionary solutions for the FinTech market.

Intense Technologies featured as one of The 10 Most Rewarding CEM Solution Providers To Go For In 2019 by Mirror Review

2019

Hyderabad – March 29, 2019 : We are proud to inform that Intense Technologies has been featured as one of the ‘10 Most Rewarding CEM Solution Providers To Go For In 2019’ by Mirror Review magazine. The list comprises of the top Customer Experience Management (CEM) solution providers across the world who have the most innovative solutions that focus on enhancing customer experience and increasing revenues for their enterprises.

Intense Technologies once again amongst Business Automation ‘leaders’ in Aspire Leaderboard

2019

Hyderabad- May 27, 2019 : Intense Technologies is amongst Business Automation ‘leaders’ in the 2019 Aspire Leaderboard™ - a digital-first CCM vendor positioning portal developed by Aspire.

Intense Technologies amongst “The Most Trustworthy Consulting Companies” in a special edition feature by The Enterprise World

2019

Hyderabad- Dec 16, 2019 : Intense Technologies amongst “The Most Trustworthy Consulting Companies” in a special edition feature by The Enterprise World, December 16, 2019.

Gartner Market Guide for Customer Communications Management, Dec 2019

2019

Hyderabad- December 18, 2019 : - Intense Technologies, an enterprise software products company with leadership presence in South Asia telecom, and emerging presence across the U.S, LATAM, EMEA and APAC geographies, announced that they have been recognized in the Gartner Market Guide for Customer Communications Management(CCM), published on December 3, 2019

Intense Technologies bags order to digitalize mission critical Citizen Services

2020

Hyderabad- March 03, 2020 : Intense Technologies today announced that it has bagged a large deal for digitalizing mission critical Citizen Services in India in partnership with a large System Integrator.

Intense Technologies continues to be amongst Business Automation ‘leaders’ in Aspire Leaderboard

2020

Hyderabad- May 13, 2020 : Intense Technologies is amongst the Business Automation ‘Leaders’ in the 2020 Aspire Leaderboard, - a digital first CCM vendor positioning portal developed and marketed by Aspire.

Feature Interview: André Clarkson, VP Sales, Europe, in conversation with Aspire Leaderboard

2020

December 2020: In this month’s professional spotlight, Aspire Leaderboard features André Clarkson, VP Sales, Europe, Intense Technologies to find out where he thinks the CCM market is headed.

Intense Technologies amongst “The Most Admired Companies of the Year 2021” in a special edition feature by The Enterprise World

2021

Hyderabad- Mar 31, 2021 : Intense Technologies amongst “The Most Admired Companies of the Year 2021” in a special edition feature by The Enterprise World, March 31, 2021.

Feature Interview: Afaq Hussain, President, Global Strategic Alliances and Enterprise Business, Intense Technologies Ltd in conversation with India Times.

2021

Hyderabad- Apr 1, 2021 : Afaq Hussain, President, Global Strategic Alliances, Intense Technologies Ltd. has been featured in an interview with India Times. In the featured article “Two Guys Enhancing Online Net Banking For Millions Of Indians With IBM” Afaq talks about the technological upheaval happening inside some of India’s largest banks, innovation accelerators such as AI and ML that enable digital KYC and more.

Intense Technologies secures consecutive Business Automation ‘Leader’ status in Aspire Leaderboard™ 2021

2021

Hyderabad- May 27, 2021 : Intense Technologies has been ranked as a Business Automation ‘Leader’ in the 2021 CCM Aspire Leaderboard™- a digital first CCM vendor positioning portal developed and marketed by Aspire.

Intense Technologies recognized as Representative Vendor in the 2021 Gartner Market Guide for Customer Communication Management

2021

Hyderabad- July 6, 2021 -- Intense Technologies, an enterprise software products company with leadership presence in South Asia, and emerging presence across the U.S, LATAM, EMEA and APAC geographies, announced that they have been recognized in the Gartner Market Guide for Customer Communication Management (CCM), published on June 9, 2021.

Intense Technologies Ltd. appoints Siba Brata Dash as Sr. Vice President - Strategic Growth Initiatives

2021

Hyderabad- July 23, 2021 Intense Technologies today announced that Mr. Siba Brata Dash has joined the company as Sr. Vice President - Strategic Growth Initiatives.

Podcast: Afaq Siddiqui, President, Enterprise Business & Global Strategic Alliances, Intense Technologies Ltd. in an exclusive podcast with Analytics Insight

2021

Hyderabad- August 3, 2021 Afaq Siddiqui, President, Enterprise Business & Global Strategic Alliances, Intense Technologies Ltd features in the latest episode of the Podcast series along with Priya Dialani, Senior Editor, Analytics Insight and Ravi Jain, Director Server Sales, IBM India South Asia. The podcast is about “how effective collaboration between start-ups and big tech players in terms of leveraging the power of AI can help boost Indian start-up ecosystem and achieve competitive.”

Panel discussion - Great Expectations in the Banking Industry!

2021

Hyderabad- September 2021 ‘Great Expectations in the Banking Industry’- a panel discussion organized by Red Hat on September 08 featured Afaq Siddiqui, President, Enterprise Business & Global Strategic Alliances, Intense Technologies Ltd as one of the panelists.

Intense Technologies receives the “Best SME with Global Footprint” award from Ministry of Commerce and Industry, Government of India.

2021

New Delhi, 28 September 2021 Intense Technologies has been awarded the Best SME with Global Footprints 2021 by SME-Empowering India awards. The prestigious award recognizes the contribution of SMEs who through their achievements and growth have empowered the nation.

Non face-to-face digital customer video onboarding

Join Afaq Siddiqui, President, Global Strategic Alliances, Intense Technologies on December 10th at 4pm IST for an insightful session on ‘Non face-to-face digital customer video onboarding’.

Intense Technologies Achieves Leader Position in 2023 SPARK Matrix for Customer Communications Management

Intense Technologies has been recognized as a Technology Leader in Quadrant Knowledge Solutions' 2023 SPARK Matrix™ for Customer Communication Management.

Quadrant SPARK Matrix Recognizes Intense Technologies for Customer Communication Management, 2022

HYDERABAD, India- May 16, 2022 -Intense Technologies has been recognized in the 2022 SPARK Matrix for Customer Communication Management by Quadrant Knowledge Solutions. The study conducted by Quadrant Solutions provides a comprehensive market analysis of the global CCM market, opportunities, emerging technology trends, market trends, future market outlook, and overall market adoption rate. An extensive and rigorous survey lead to the results and the review of Intense Technologies adds one more feather to our cap.

How a telecom service provider enhanced its B2B customer experience with UniServe™ NXT Platform

The world’s second largest telecom service provider, saved more than 4 million Euros in just operations cost apart from other savings, in the 1st year of implementing our award winning solution built on UniServe™ NXT Platform.

10

Revolutionizing Banking Experiences with Intense Technologies, your digital transformation partner

Hyderabad, 30 January 2024 – Intense Technologies is elated to have participated in the dynamic today event hosted by the Nashik District Urban Banks Association (NUBA) on January 27th and 28th, 2024. As a leading provider of digital customer engagement solutions for prominent banks globally and a proud partner of the Digital India Programme, our team was excited to contribute to the discussions and engagements at this prestigious gathering.

7

Intense Technologies Ltd. Announces the Official Launch of its Customer Communications Management (CCM) product, UniServe TM 360 on AWS Marketplace for SAAS Transactions

Hyderabad – January 17, 2024 –Intense Technologies Limited, a global enterprise software products and services company, announced today that its award-winning Customer Communications Management ( CCM) solution UniServeTM 360 has officially gone live on the AWS Marketplace for SAAS transactions, marking a milestone achievement for the company. The announcement follows the successful conclusion of final tests earlier this week.