Data Sheets

Look at what leading analyst firms have to say about our solutions

01

Deliver exceptional digital communications and win customers with UniServe™ NXT

The third-largest insurance company in India and the largest non-bank private-sector life insurer in India implemented the CCM solution built on the UniServe TM NXT platform for consistent communications while offering a single platform to automate customer communications processes.

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By Solution
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Enable Digital Transformation with our cloud ready, customer engagement solution

Banks and Financial services
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The banking industry has embraced digital transformation like no other. We have a digital landscape where customers are using mobile apps, social channels, connected things, etc. to interact with their banks. The hyper-connected banking customer expects his bank to engage in a more personalized, contextual and real-time basis.

Improve business process automation with Document Management System

Banks and Financial services
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Enterprise actions are driven by content. The future will belong to those enterprises that share, secure and work with this content faster and more intelligently. Data Management System enables enterprises to establish secure and intelligently manage electronic document repositories and enterprise-wide information portals. It enables business users with rapid information access, service availability across the span of their operations. The solution also deploys technologies that capture, manage, store, preserve, and deliver documents and content related to enterprise processes

Enhance customer experience with interactive mobile responsive statements

Banks and Financial services
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The Interactive HTML 5 Based CCM solution transforms customer experience by aligning with the organization’s digital-first strategy and thus enhances the value based relationship. This helps reduce customer engagement costs by reducing call volume to the contact center and accelerates revenue realization through clear and crisp explanation

Enhance customer experience and optimise service costs with interactive video statements

Banks and Financial services
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Interactive video statements enhance customer experience significantly. In a day and age where digital interactions can build better customer loyalty with improved service, and seamless communications, it offers a host of benefits to both the customer and the telecom service provider

Delivering consistent customer engagement across customer lifecycle

Banks and Financial services
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Customer Engagement Hub is an advanced omnichannel solution that helps banks - onboard, service and engage with their customers more effectively by sending the right message to the right customer at the right time through the right channel

Innovative Digital Onboarding Solution for Banks

Banks and Financial services
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The UniServe™ NXT platform based onboarding solution for banks helps bring in new customers by onboarding your customers at half the time right from the comfort of their homes.

GST Solution

Government
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A 100% compliant, intelligent e-invoicing and filing solution built on UniServe™ NXT. Our E-invoice solution is dynamic and well-suited for B2B and B2C invoicing with an advanced, fully compliant, enterprise resource planning (ERP) agnostic solution

Optimizing the insurance customer journey

Insurance
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The ever-changing demands of the New-Age Insurance customer

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