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Deliver exceptional digital communications and win customers with UniServe™ NXT
The third-largest insurance company in India and the largest non-bank private-sector life insurer in India implemented the CCM solution built on the UniServe TM NXT platform for consistent communications while offering a single platform to automate customer communications processes.
Enable Digital Transformation with our cloud ready, customer engagement solution
The banking industry has embraced digital transformation like no other. We have a digital landscape where customers are using mobile apps, social channels, connected things, etc. to interact with their banks. The hyper-connected banking customer expects his bank to engage in a more personalized, contextual and real-time basis.
Improve business process automation with Document Management System
Enterprise actions are driven by content. The future will belong to those enterprises that share, secure and work with this content faster and more intelligently. Data Management System enables enterprises to establish secure and intelligently manage electronic document repositories and enterprise-wide information portals. It enables business users with rapid information access, service availability across the span of their operations. The solution also deploys technologies that capture, manage, store, preserve, and deliver documents and content related to enterprise processes
Enhance customer experience with interactive mobile responsive statements
The Interactive HTML 5 Based CCM solution transforms customer experience by aligning with the organization’s digital-first strategy and thus enhances the value based relationship. This helps reduce customer engagement costs by reducing call volume to the contact center and accelerates revenue realization through clear and crisp explanation
Enhance customer experience and optimise service costs with interactive video statements
Interactive video statements enhance customer experience significantly. In a day and age where digital interactions can build better customer loyalty with improved service, and seamless communications, it offers a host of benefits to both the customer and the telecom service provider
Delivering consistent customer engagement across customer lifecycle
Customer Engagement Hub is an advanced omnichannel solution that helps banks - onboard, service and engage with their customers more effectively by sending the right message to the right customer at the right time through the right channel
Innovative Digital Onboarding Solution for Banks
The UniServe™ NXT platform based onboarding solution for banks helps bring in new customers by onboarding your customers at half the time right from the comfort of their homes.
GST Solution
A 100% compliant, intelligent e-invoicing and filing solution built on UniServe™ NXT. Our E-invoice solution is dynamic and well-suited for B2B and B2C invoicing with an advanced, fully compliant, enterprise resource planning (ERP) agnostic solution
Optimizing the insurance customer journey
The ever-changing demands of the New-Age Insurance customer