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Deliver exceptional digital communications and win customers with UniServe™ NXT
The third-largest insurance company in India and the largest non-bank private-sector life insurer in India implemented the CCM solution built on the UniServe TM NXT platform for consistent communications while offering a single platform to automate customer communications processes.
Leader’ in the 2019 Aspire Leaderboard Business Automation grid
Intense Technologies is amongst Business Automation ‘leaders’ in the 2019 Aspire Leaderboard - a digital-first CCM vendor positioning portal developed by Aspire. We have been recognized for our BPM, CCM and DCX capabilities of our low code platform UniServe™ NXT.
The Forrester Wave™ : Customer Communications Management, Q2 2016
Forrester is one of the most influential research and advisory firms in the world. Forrester frequently receives inquiries on customer communications management (CCM) from enterprise architecture (EA) professionals looking for direction on how to update their technologies for new business demands and usage patterns, including the need for unified and consistent content across multiple communication channels. To assist them, they evaluated 14 CCM vendors across 22 criteria. CCM platforms will continue to enhance customer experience (CX), evolve toward broader communication needs, and more tightly integrate with other business applications. Intense Technologies has been mentioned as Niche Provider in this report.
Magic Quadrant for Customer Communications Management Software
Information technology research and advisory firm, Gartner, Inc. has cited Intense Technologies in a recent report on Customer Communications Management solutions. The report covers the present, future trends, and those leaders in customer communications and management solutions. It detailed the maturity of the CCM market and those areas desirable to customers in CCM solutions, giving support to the business model and evolution of Intense Technologies CCM strategies.
Hot Emerging Indian Business Technology Vendors to Watch in 2015
Forrester collaborated with NASSCOM (the industry association for the IT BPO sector in India) and Indian Software Product Industry Round Table (iSPIRT) to identify emerging business technology companies in India. More than 200 nominations were received for a survey conducted from April 2014 to September 2014. After initial screening, 40 companies were identified, of which 10 companies were finalized to feature in this report.
The Economic Times Recognized Intense Technologies as the ‘Most Visionary Company to Watch in 2024’
We are elated to announce that Intense Technologies has been recognized as the ‘Most Visionary Company to Watch in 2024’ by the Economic Times. This recognition highlights our unwavering commitment to digital transformation and our mission to shape a better future for businesses.
Intense Technologies Achieves Leader Position in 2023 SPARK Matrix for Customer Communications Management
Intense Technologies has been recognized as a Technology Leader in Quadrant Knowledge Solutions' 2023 SPARK Matrix™ for Customer Communication Management.
Quadrant SPARK Matrix Recognizes Intense Technologies for Customer Communication Management, 2022
HYDERABAD, India- May 16, 2022 -Intense Technologies has been recognized in the 2022 SPARK Matrix for Customer Communication Management by Quadrant Knowledge Solutions. The study conducted by Quadrant Solutions provides a comprehensive market analysis of the global CCM market, opportunities, emerging technology trends, market trends, future market outlook, and overall market adoption rate. An extensive and rigorous survey lead to the results and the review of Intense Technologies adds one more feather to our cap.
How a telecom service provider enhanced its B2B customer experience with UniServe™ NXT Platform
The world’s second largest telecom service provider, saved more than 4 million Euros in just operations cost apart from other savings, in the 1st year of implementing our award winning solution built on UniServe™ NXT Platform.
Revolutionizing Banking Experiences with Intense Technologies, your digital transformation partner
Hyderabad, 30 January 2024 – Intense Technologies is elated to have participated in the dynamic today event hosted by the Nashik District Urban Banks Association (NUBA) on January 27th and 28th, 2024. As a leading provider of digital customer engagement solutions for prominent banks globally and a proud partner of the Digital India Programme, our team was excited to contribute to the discussions and engagements at this prestigious gathering.
Intense Technologies Ltd. Announces the Official Launch of its Customer Communications Management (CCM) product, UniServe TM 360 on AWS Marketplace for SAAS Transactions
Hyderabad – January 17, 2024 –Intense Technologies Limited, a global enterprise software products and services company, announced today that its award-winning Customer Communications Management ( CCM) solution UniServeTM 360 has officially gone live on the AWS Marketplace for SAAS transactions, marking a milestone achievement for the company. The announcement follows the successful conclusion of final tests earlier this week.