AI based Digital Onboarding Solution for Banks

Today more than ever, winning and retaining tech-savvy customers is a challenge enterprises face. Customers are demanding and no matter what products and services a bank offers, they can go unnoticed if the onboarding isn’t seamless and easy enough With a seamless digital onboarding solution, banks can stay ahead of competition. The benefits are many such as:

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Speed – onboarding has got to be fast
Go Digital- a 100% digital process with no branch visits at all
Omni-channel- customers can get it done on a mobile, tablet or laptop
Paperless- a 100% paperless process

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A comprehensive digital onboarding solutions helps

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Transform onboarding into opportunities for digital engagement
Reduce abandonment rates
Ensures compliance, security and prioritizes customer experience
Uses data to differentiate and personalize experiences
Delivers seamless multi-channel experiences

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Across the world, be it Europe, Asia, Africa or the USA, digital banking – and in particular the onboarding process will transform CX into responsive digital journeys built to improve customer engagement and boost revenue growth. So, make sure you get on board.

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Unleash the power of interactive billing and enhance CX

One brand, one voice, and one cohesive digital experience. Consumers today demand more from their utility providers. They desire highly customized experiences as well as assistance in comprehending usage and billing rates that are becoming ever more complex.

As a utility industry, all you need is to go digital. And our Customer Communication Management platform enables you to get the best out of digital transformation by leveraging the power of digital customer engagement. This is how our platform helps your business grow.

Boost engagement

With the help of our platform, statements that are typically boring and difficult to understand are made understandable, resulting in a memorable customer experience.

Elevated CX

Personalized video creates memorable and engaging experiences at every customer journey stage. You can add a human touch to your customer service and prevent billing shock with interactive videos. This creates a rich 1:1 customer experience (CX) and improves understanding of complicated billing components. All of these result in an elevated CX and active customer engagement.

Sustainable Initiative

Energy efficiency and costs are important to consumers. A lack of individualized information prevents many people from implementing new rate plans or energy efficiency initiatives. Take advantage of the chance to digitally contact customers with individualized usage notifications and suggestions for energy-saving measures.

Quicker resolution

Our platform offers comprehensive communication and connects customer service, utility billing, and home services, assisting in the quicker resolution of customer issues and the expansion of value-added services. Your revenue soars, and interaction is now a part of your bills.

With almost three decades of experience developing strategic digital solutions for our clients, we know how to use interactive video to make highly effective digital experiences for the utility sector. To know more, watch the video.

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