Data Sheets

Look at what leading analyst firms have to say about our solutions

01

Deliver exceptional digital communications and win customers with UniServe™ NXT

The third-largest insurance company in India and the largest non-bank private-sector life insurer in India implemented the CCM solution built on the UniServe TM NXT platform for consistent communications while offering a single platform to automate customer communications processes.

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Bid adieu to campaign failure

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Generate instant lead with highly personalized, location based, interactive advertisements straight to prospect’s inbox

Single view of customer for enhanced customer relationship with UniServe™ NXT

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UniServe™ NXT offers a comprehensive Customer Identity Management solution to achieve a single identity of the customer within your enterprise. Used for efficient fraud and risk management while onboarding also helps improve customer loyalty and e-stapling of customer communications. Our innovative technique to resolve identities is based on demographic parameters

Customer Onboarding solution built on UniServe™ NXT

Insurance
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Customer Onboarding solution built on UniServe™ NXT automates the entire business process. The solution is enabled with de-duplication engine and mobile application to provide compliance to AML/KYC norms and ensure faster TAT for Customer Onboarding

RPA enabled data consolidation from multiple core systems and interactive engaging communications

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UniServe™ NXT enables Robotic Process Automation for creating, a single communications hub, can consume input feed in multiple file formats from various disjointed applications – Billing, CRM, Legacy systems, etc., and process using library of adapters to generate a single, consolidated/split standard view for a comprehensive communication

Build a strong brand image, cut on OPEX & improve service delivery with UniServe™ NXT

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Response management solution built on UniServe™ NXT, a BPM and RPA based solution, empowers enterprises to automate many of their response handling tasks in the customer service department and deliver benefits of efficiency and cost reduction

Make the Shift now – Digital Customer Onboarding with UniServe™ NXT

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With Customer Onboarding solution built on UniServe™ NXT you can start off your customer relationship by onboarding your customers at half the time

UniServe™ NXT – BPM based agile case management platform for enhanced customer experience

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UniServe™ NXT offers out-of-the-box, configurable customer service automation case management solution which empowers enterprises to digitalize and automate customer service related business processes to optimally enhance customer experience

UniServe™ NXT the game changer

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Today's business enterprises depend largely on innovation and fast delivery to build a competitive edge. Successful companies are constantly searching for ways to build new digital ecosystems streamline their business processes. The prime objective of UniServe™ NXT is to enable the reengineering of business and information processes by providing a Rapid Enterprise Application Production platform that gives the freedom to create, manage, scale, and evolve rapidly and dynamically in this disruptive tech age