Act on insights from big data
UniServe™ NXT platform helps enterprises act on insights from big data. The Omni-channel platform enables business agility and gives businesses a competitive edge.
With UniServe™ NXT, don't just be Digital be Intelligent Digital!
- Send timely alerts to customers
- Sense online behavior
- Enable self-service portals
- Federate multidisciplinary IT systems
- Capture data from social media
With every interaction learn more about the customer's likes and gain various customer insights
- Enhance customer experience and engagement
- Increase efficiency
- Improve strategic decision making
- Achieve financial savings
- Achieve an effective digital transformation
- Improve compliance with laws and regulations
- Improve relations with other stakeholders
A consistent customer experience connects the gap between physical and digital channels. By incorporating the Omni-channel, you are likely to reduce the cost of your operational expenses, increase sales, as well as increase customer satisfaction.