Unified Communication Trends in BFSI—What Should You Prepare For

BFSIs are caught in a web of communication chaos—outdated systems, fragmented processes, and hidden inefficiencies quietly chipping away at margins. Legacy technologies make it even harder to streamline operations, identify inefficiencies, and stop revenue leakage. Meanwhile, an uncontrolled mix of SMS, email, and push notifications weakens customer engagement, drives up operational costs, and turns change management into an uphill battle.

In this webinar, Syed Sadathuddin, Head of Pre-Sales at Intense Technologies Limited, will unpack why BFSIs must revamp their existing tech stacks, discuss trends in CCM that are helping businesses streamline digital journeys, enhance engagement, cut costs, ensure compliance, and fuel revenue growth.