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Showcased UniServe™ at CommunicAsia 2015
Intense Technologies showcased their customer experience lifecycle platform, UniServe™ that digitalizes customer-facing business processes.
Enterprises were impressed with UniServe’s capability of handling huge amount of customer data to provide a 360 degree view of customer interactions. All the stakeholders (CRM, Finance, marketing, sales etc) can get a holistic and consistent view of customer to take accurate and real time decisions.
![Showcased UniServe™ at CommunicAsia](https://cdn.prod.website-files.com/658fbe5f582e5f01dc2f0617/65e99406d470307da9fb5401_CommunicAsia.jpg)
Intense also showcased the use case of 360 degree customer view across the customer lifecycle of buying, using and sharing. UniServe™ digitalizes customer onboarding, order management, customer identity management, pre-bill audit, Omni-channel engagement, and B2B & B2C portals. Intense Technologies’ interactive HTML5 statement/bill caught the attention of many executives from telecoms and financial institutes.
Interactive statement is a secure file that provides a consolidated view of all services and has features of a web portal that can be opened offline in any device. This statement will improve customer experience and reduce customer service costs.
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On the whole, the need for greater customer experience in enterprises was communicated and the event gave Intense Technologies an opportunity to enhance brand visibility and gain traction with target audience.