Intense helps enterprises in their digital transformation

Technology is fundamentally changing the way we live and work. There's a growing interest in integrating technology into everyday life, people have with ease moved to digital mediums such as Social Media platforms, connected things, smart devices and mobile apps for interacting with their service providers.

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What do we need:

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Today's digital age is fuelling your policy holder's expectation of responsiveness and comprehensive service. You need to get a 360-degree view of the customer across all services/products and communicate via email, text and a whole range of new channels and formats to fill the gaps in customer experience.

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Solution at work:

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UniServe™ NXT powered by innovation accelerators like Artificial intelligence (AI) and Machine Learning enables organizations to intelligently optimize and manage content that is the foundation of customer communications.

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Digitalize your enterprise with:

• Interactive Video Bills and communications to reduce call center volumes and customer churn
• Relevant, contextual and two-way communications for improved NPS through consistent branding
• Centralized Communication engine for Alerts and Notifications
• Digital First that aids Incremental Revenue through upsell and cross-sell

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