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COMPLIMENTARY WEBINAR

Unlock the 2030 Vision: 5 Key Trends in Customer Communication Management

Tune in with leading BFSI industry analyst and experts to discover best-in-class strategies to harness Gen AI and AI-powered analytics to drive hyper-personalized interactions, improve revenue margins, and embrace crucial governance mandates.

Speakers
Sue Clarke Analyst Omdia
Sue Clarke
Associate Principal Analyst
Omdia
Mutali Krishna VP Intense Technologies
Murali Krishna
Vice President - BFSIs
Intense Technologies Limited
Madhavi Sriramoju
Head of Pre-Sales
Intense Technologies Limited
Unlock the 2030 Vision: 5 Key Trends in Customer Communication Management
About the session
According to Forbes, 61% of companies use AI to optimize emails, while 55% deploy AI for personalized services, such as product recommendations.
With the growing complexity of managing customer communication, Enterprises are grappling with multi-dimensional challenges such as de-centralized Lines of Business (LOB), leaking revenues, and crucial regulatory mandates. As 2030 approaches, the imperative for intelligent and robust customer communication strategies is more pressing than ever.
Join us for an insightful session with leading BFSI industry analyst and experts to discover best-in-class strategies to harness Gen AI and AI-powered analytics to drive hyper-personalized interactions, improve revenue margins, and embrace crucial governance mandates.
Reserve your spot and get a complimentary Omdia Industry Report delivered to your inbox on ‘The State of Customer Communications Management 2024’
Key Takeaways
  • Insights into emerging trends and technologies set to transform customer communication by 2030
  • How Gen AI-powered solutions can revolutionize customer interactions with personalized and efficient engagement
  • Must-haves for Enterprises to ensure Governance and Compliance to minimize revenue leakages